Brian Wong Email & Phone Number

• Manages over 20 program registrations daily via CLASS and PerfectMind (Xplor Recreation)
• Informs patrons regarding seasonal programs such as aquatics, skating and camps
• Execute daily reports including inventory quantity, float balance and cash reports
• Address over 200 daily inquiries via the phone and in-person communication with patrons
• Operates cash register and all point of sale functions

Delta, British Columbia, Canada

• Key Achievements:
• Implements the Microsoft 365(M365) upgrade for over 1500 corporate devices through remote installation of applications via PDQ Inventory and PDQ Deploy and setup of multifactor authentication to improve the technology.
• Tests and resolves over 10+ bugs to support the transition from on-premise systems to on-cloud to ensure users have a smooth experience and all features work as intended
• Manages directory of over 1400 users and 1500 devices through Azure Active Directory/Microsoft Entra ID to ensure users have appropriate access to properly conduct their work
• Manages over 80+ company devices through use of Microsoft Intune to ensure devices meet company security and standard
• Organizes routine large setup sites with over 80 attending staff members to upgrade and service corporate devices by communicating with over 15 directors, managers, supervisors and superintendents to schedule staff and.

• Operates cash register and all point of sales functions
• Processes over 450 customer purchases efficiently, following standardized procedures
• Accurately verifies merchandise quantities, descriptions and prices
• Balances cash and is aware of amount of cash on hand
• Maintains merchandise around the cash area and ensures that retail basics are executed efficiently

Vancouver, British Columbia, Canada

• Inform patrons of new programs by initiating conversation and elaborating on program details
• Manage program registration through usage of Class program and relay information to patrons
• Minimize errors when handling cash by ensuring all transactions were recorded accurately

Vancouver, British Columbia, Canada

• Promoted the Mathnasium program by creating digital advertisements including seasonal flyers and promotions via Photoshop and Adobe Reader
• Secured confidential financial information by inputting data into database and filing sheet into safe
• Trained a team of professional instructors by providing coaching and informing them of company policy
• Managed instructor schedules by communicating with staff, inputting availability on Excel andinforming staff of updated schedules
• Effectively communicated with parents by providing updates on students’ progress in a coherent manner in both Cantonese and English

Vancouver, British Columbia, Canada

• Trained other instructors to follow the “Mathnasium Method”
• Organized schedules for instructors
• Explained the child’s progress to the parents in Cantonese and English

Vancouver, British Columbia, Canada

• Taught children using the specialized “Mathnasium Method”
• Communicated and related to children of all ages
• Ensure all students left learning something new

Vancouver, British Columbia, Canada

• Designed personalized lesson plans to teach students ranging from Grade 8 – 12 by creating practice questions on different topics
• Organized weekly appointments with students and parents to provide feedback on progress and get updates on student growth
• Administered personal progress reports to provide updates to parents

Bachelor Of Computer Science, Computer Science

Bachelor Of Science - Bs, Integrated Sciences: Physiology, Nutrition, Immunology With Distinction, A-