✔ Led the comprehensive implementation of a new ERP system for a six-business consolidation project which included full tank monitoring system integration, mailing solutions, and online management of customer accounts.✔ Fostered a new company culture along with technological advancements which dually contributed to increased profit per spot at 40% and improved AR through incentivized payment practices.✔ Enhanced efficiencies, roll functionality, and remote services through a VOIP integration which ensured a superior customer experience and fluid communications.✔ Established new trade partner relationships to ensure product and asset needs while improving diversification.✔ Built a scalable business model aimed to effectively thrive across all propane locations and drove a new customer profit to a 15% complement of the total.✔ Added $450K in new customer revenue within five months, representing 11.5% of total revenue generated.

✔ Developed and executed all operational aspects of Pico Propane to successfully achieve functionality in only six weeks, a start-up serving new retail customers with three customer-focused employees in place for future growth.✔ Established a progressive retail business, effective sales culture, and 20# cylinder business in just three months.

Maintain responsibility for all Retail Field Operations, Blue Rhino, trading and distribution for Ferrell North America, fleet, retail marketing, acquisition sourcing, fixed pricing programs, and national and local sales. Effectively manage multiple corporate entities in addition to oversight of total field P&L, delivery services, sales, customer service, safety, and production. Drive corporate efforts in business development, supply chain management, and competitor intelligence. ✔ Spearheaded a tank refurbishment program significant expenditure savings, accomplished through utilizing nonperforming assets as no cash payment for refurbished tanks.✔ Established an Acquisitions Sourcing Team which led to 70 NDAs and 16 LOIs.✔ Utilized barcode scanning technology to develop and implement an inventory management system for tracking bulk storage tanks, as well as the condition and movement of each tank throughout the company.✔ Contributed to a significant reduction in the average working age of fleet vehicles by four years, a feat made possible by years of strategic investments and deployments.✔ Directed corporate marketing efforts and initiated a campaign geared toward customers who doubled as equipment owners.✔ Gained positive EBITDA progression through a warm winter in a trailing 12-month comparison with competitors, results made possible through a sustainable net customer growth campaign and effective margin management.✔ Initiated a program which identified surplus cylinder assets at customer locations, creating savings in capex spending while improving asset utilization performance.

✔ Asserted ownership of retail and Blue Rhino tank exchange operations for the central U.S. region, including propane delivery, customer service, sales, logistics, safety, and all P&L responsibilities.✔ Directly managed retail sales and account management activity,

✔ Managed marketing, safety, retail business analytics, customer service, training, and quality control departments on the corporate level, acting as primary liaison between headquarters and field operations.✔ Selected to oversee the company’s tank monitoring program.✔ Collaborated on the development of a new justification tool for customers which ensured optimal ROI and mitigated capital expenditures while maintaining a competitive edge.

✔ Achieved improvements in overall GMD per sales manager and in total loaded cost.✔ Effectively developed and mentored 20 sales managers across a large, versatile division.

✔ Directed all retail business operations across a multi-state area.✔ Served as primary administrative contact for 12 service centers which handled residential, industrial, commercial, agricultural, and resale business.✔ Successfully negotiated the state account for North Carolina. ✔ Proudly received the Productivity Award in 2013 for driving increased cash flow with the best overall improvement in efficiencies for the company.✔ Maintained an intent focus on superior delivery methods based on metric-based initiatives, thus decreasing miles per stop and increasing gallons per hour.

✔ Selected to receive the A.C. Ferrell Founders Award, the company’s most prestigious recognition given to those who exhibit the values and leadership which underpin Ferrellgas.✔ Spearheaded efforts across a three-year period which created a local powerhouse by putting the customer first and outperforming competition, all of which resulted in the highest performing variance to prior year cash flow.