Benjamin W. Towne, Mba, Mpa, Phr Email and Phone Number
I am an accomplished Human Resources professional with over 12 years of professional experience in the public and private sector. I consider myself to be proficient in several aspects of human resources practices including benefits administration, employee and union relations, learning and development, performance management, and talent acquisition. I also maintain intermediate level user knowledge of ADP Workforce Now, Cornerstone LMS, SAP Success Factors HRIS, Vizio, R, R Studio, and project management principles. In 2010, I graduated with a Bachelor of Science degree from SUNY Brockport in History and Political Science. In 2012, I received a Master of Public Administration degree from Marist College with a concentration in Public Management. I also passed the Professional in Human Resources (PHR) certification exam in June 2017 scoring in the top percentile in 4 of 6 functional areas.In August 2020, I enrolled in the Master of Business Administration program at St. Bonaventure University. I completed the MBA program in August 2022.
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Human Resources ManagerSaint-Gobain North America Aug 2024 - PresentMalvern, Pa, UsCurrently serving as the Human Resources Manager for the manufacturing facility.In this role, I collaborate closely with the site leadership team to implement HR programs, enhance employee engagement, and drive business outcomes while managing all site-level HR functions. Key responsibilities include developing, implementing, and overseeing company initiatives and policies; educating leaders on legal and policy requirements; fostering a positive workplace culture; and managing performance processes such as annual reviews and disciplinary actions. I am also responsible for recruiting and staffing, ensuring effective candidate sourcing and hiring. Additionally, I support compensation processes, including payroll and incentive programs, and lead the development of training procedures and documentation. Compliance with employment regulations and union contracts is a priority, with responsibilities encompassing grievance management and participation in contract negotiations.This role also contributes to World Class Manufacturing (WCM) and Environmental, Health, and Safety (EHS) initiatives and provides support to other sites or HR professionals as needed. As part of the site management team, I report directly to the Senior Human Resources Business Partner in Worcester, MA, as well as to the local Site General Manager. -
Director Of Human ResourcesThe Colwell Law Group, Llc Feb 2024 - Aug 2024Albany, New York, UsI served as the firm’s first Director of Human Resources and was a member of the law firm's management team. As HR Director, I attempted to implement HR best practices to enhance workplace culture and foster a supportive and collaborative environment for all team members. As the functional head of Human Resources, my responsibilities included leading the development and administration of programs related to compensation, benefits, performance management, talent acquisition, and employee well-being. I was also responsible for drafting job descriptions, conducting interviews, managing onboarding and offboarding processes, and ensuring compliance with employment laws and regulations. Additionally, I collaborated with the Chief Operating Officer (COO) on disciplinary actions and termination procedures, handled employee inquiries, participated in performance meetings and investigations, and contributed to policy development and revision alongside the COO. Furthermore, I provided necessary payroll information to the Chief Financial Officer (CFO) and assisted in job classification specification and policy review. -
Human Resources Manager, Supply Chain (Union Relations)Hero Group May 2022 - Feb 2024Lenzburg, Aargau, ChServed as the Human Resources Manager, Supply Chain for Hero Group (Beech-Nut Nutrition Company) beginning in May 2022. Position responsibilities included but were not necessarily limited to: served as the Human Resources business partner for the Warehouse, Logistics, Manufacturing, and Maintenance Union-Hourly Associates and their respective management teams; responsible for managing and maintaining a positive relationship with the local Union Committee and the union membership by fostering open communication and collaboration; served as the primary point of contact for all issues related to performance management, learning and development, grievances, CBA policies and procedures, and investigatory matters for the Union membership; continuously served as the primary point of contact for all learning and development initiative, the company’s NYS registered apprenticeship program, LMS system, and training within industry (TWI) training program; continued project management duties as directed by the Senior Leadership Team. -
Human Resources Specialist, L&D / ApprenticeshipsHero Group Apr 2018 - May 2022Lenzburg, Aargau, ChServed as a Human Resources Specialist for a private, international consumer food manufacturer. Duties and responsibilities related to the position include but are not necessarily limited to: develop, implement and manage a certified operations pay-for-skills learning and development program; develop, implement and manage all aspects of the company’s registered NYS Electro-Mechanical Technician Apprenticeship program; serve as the Project Manager for the identification, selection and implementation of a new learning management system (LMS); serve as a Project Lead on a cross-functional, global group team for the implementation of SAP Success Factors HRIS; perform basic to intermediate HR and business analytics duties at the request of the VPHR. -
Personnel AdministratorThe State University Of New York Mar 2016 - Apr 2018Albany, Ny, UsServed as a Personnel Administrator (Campus Title: Time and Attendance Supervisor) overseeing the Time Records and Leave Unit at the University at Albany from March 2016 – October 2016 and as Personnel Administrator (Campus Title: Human Resources Advisor) overseeing talent acquisition, benefits administration, and assisting with employee relations investigations at the State University of New York College of Agriculture and Technology at Cobleskill from October 2016 – April 2018. Position responsibilities at the University at Albany included but were not limited to: oversee all worker’s compensation program administration protocols; oversee all Family Medical Leave (FMLA) program administration protocols including eligibility determination, providing designation notice, determining final approval status, and tracking employee leave usage; perform time accrual, benefit usage, and payroll auditing functions as it pertains to the Time Records and Benefit Leave Unit; develop and deliver learning and development seminars to the campus community about time records and leave related topics, via onsite learning and development, meeting with employees, and responding to general inquiriesPosition responsibilities at The College at Cobleskill included but were not limited to: directly manage the talent acquisition processes for all faculty, non-faculty professional, civil service, and classified union personnel including organizing search committees; developing, drafting, and posting job advertisements, and pre-screening candidates for consideration; provide benefits and retirement counseling to current employees, retirees, and retirement benefit applicants; assist the Director of Employee Relations and Title IX Coordinator with employee relation investigations pursuant to each collective bargaining unit’s respective contract; compile and maintain all relevant data necessary for the campuses Affirmative Action Plan; Title IX compliance reports, and annual EEO report -
Human Resources ManagerTownsend Leather Co., Inc. May 2013 - Mar 2016Johnstown, New York, UsPromoted to Human Resources Manager in May 2013. Duties and responsibilities related to the position included but were not limited to: Managing the talent acquisition processes from drafting and posting job advertisements to the selection of candidates to onboarding and orientation; managing the company’s operations training program; ensure that the company complies with all federal, state, and regulatory agency laws and requirements; serves as the company’s designated Health Benefits Administrator (HBA) and directly oversee employee benefit programs including health, dental, vision, 401K, and voluntary life, disability, and worker’s compensation insurance; develop and monitor the Human Resources budget related to HR operations and services, employee recognition, learning and development, community relations, and company sponsored events. -
Human Resources GeneralistTownsend Leather Co., Inc. Jul 2012 - May 2013Johnstown, New York, UsServed as the Human Resources Generalist for a 175 person textile manufacturer. Duties and responsibilities related to the position included but were not limited to: manage all confidential personnel files; manage time clock and SAGE HRMS system; assist with recruiting for open positions including advertisements, applicant tracking, interviewing candidates, and new hire on-boarding; provide administrative support to HR staff members and employees; assist with administering and overseeing employee benefits including health, dental, retirement saving plans and voluntary life, disability, and workers compensation insurance programs; serve as a Health Benefits Administrator (HBA) on behalf of company insurance agreements; design and oversee a new employee orientation system focusing on real-time orientation; oversee employee training systems and certification programs; assist with solution development for management scenarios with company executives and managers; assist with solution development for company wide employee wellness program. -
Trio Student Support Services CounselorFulton-Montgomery Community College Jun 2009 - Aug 2012Johnstown, Ny, UsDuties and responsibilities related to the position included: provide comprehensive academic advising, academic counseling, and career and transfer planning services to students; provide financial aid counseling and assist students with financial aid applications, guide students in maintaining financial aid eligibility, and help students with financial aid waiver appeals; use assessment tools to help students identify their areas of strengths and weaknesses for retention purposes; develop success plans with students that create strategies to guide them towards graduation and transfer to a four-year college; address the unique needs in educational planning of students with no identified education goal or course of study, and/or are students enrolled in basic skills courses who are either first generation, underrepresented, disabled, and/or non-traditional; provide job search assistance including résumé, cover letter and interviewing support; serve as Partner Advisor to a cohort caseload of 10-15 students; act as consultant to faculty regarding student performance, retention and academic needs.
Benjamin W. Towne, Mba, Mpa, Phr Education Details
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St. Bonaventure UniversityBusiness Analytics -
Marist CollegePublic Management -
Suny BrockportHistory; Education; Minor: Political Science; Coaching Athletics -
Nazareth UniversityHistory; Education; Minor: Political Science -
Mayfield Central Jr.-Sr. High SchoolRegents Diploma
Frequently Asked Questions about Benjamin W. Towne, Mba, Mpa, Phr
What company does Benjamin W. Towne, Mba, Mpa, Phr work for?
Benjamin W. Towne, Mba, Mpa, Phr works for Saint-Gobain North America
What is Benjamin W. Towne, Mba, Mpa, Phr's role at the current company?
Benjamin W. Towne, Mba, Mpa, Phr's current role is Human Resources Manager at Saint-Gobain North America.
What schools did Benjamin W. Towne, Mba, Mpa, Phr attend?
Benjamin W. Towne, Mba, Mpa, Phr attended St. Bonaventure University, Marist College, Suny Brockport, Nazareth University, Mayfield Central Jr.-Sr. High School.
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