Chase Carter

Chase Carter Email and Phone Number

Principal UX and Design Consultant @ BXD Consulting
Austin, TX, US
Chase Carter's Location
Bentonville, Arkansas, United States, United States
Chase Carter's Contact Details

Chase Carter work email

Chase Carter personal email

About Chase Carter

What sets me apart as a "unicorn" in the UX field is my comprehensive expertise across all UX disciplines—ranging from interaction design, user research, and information architecture to front-end development and visual design. Over the past 20 years, I’ve honed superior skills in front-end design and illustration, coupled with a deep understanding of branding and advertising strategies. I combine these capabilities with a strategic, data-driven approach to create intuitive, scalable, and user-centered experiences that align seamlessly with business goals. I have extensive experience with systems like Figma, Sketch, and Adobe XD, and I integrate design systems like Material Design, Polaris, and Carbon to build accessible, cohesive digital solutions.My leadership spans high-impact roles at AWS, Walmart, and Finxact, where I’ve guided cross-functional teams of designers, engineers, and product managers to deliver innovative solutions in complex, regulated industries such as fintech, healthcare, and enterprise software. At AWS, I led UX initiatives in AI and fintech, driving product innovation with tools like AWS Amplify. At Walmart, I spearheaded the OmniQuest project, implementing a gamified system for Curbside Pickup that increased productivity by 17.5% within the first week. At Finxact, I managed design strategies for complex fintech workflows, using tools like Figma and InVision to deliver scalable solutions for payroll and enterprise systems. My work with organizations such as McKesson Pharmaceuticals, Lockheed Martin, Emirates, Bentley Motors, the Department of State, and the United Nations showcases my ability to consistently lead teams and deliver top-tier design solutions in high-stakes environments.With my unique blend of UX expertise, strategic leadership, and hands-on experience with the systems and tools that drive enterprise and fintech solutions, I am confident in my ability to contribute to the success of any tech giant by delivering innovative, customer-focused, and scalable design solutions.

Chase Carter's Current Company Details
BXD Consulting

Bxd Consulting

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Principal UX and Design Consultant
Austin, TX, US
Website:
nwabxd.com
Chase Carter Work Experience Details
  • Bxd Consulting
    Principal Ux And Design Consultant
    Bxd Consulting
    Austin, Tx, Us
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  • Amazon Web Services (Aws)
    Sr. Design Strategist / Consultant, Aws Wwco Proserve, Gen Ai Specialty Practice
    Amazon Web Services (Aws) May 2022 - Jul 2024
    Rogers, Arkansas, United States
    Led strategic UX projects, driving alignment with business objectives and enhancing userexperience across AI, Fintech, and enterprise solutions. Directed cross-functional teams toimplement innovative UX practices that optimized operational efficiency and user engagement• UX Research & Usability Studies: Spearheaded comprehensive UX research initiatives,including usability studies and user testing, to gather actionable insights. These findingsdirectly informed design decisions, leading to significant enhancements in user satisfaction,product accessibility, and overall usability across AI, Fintech, and enterprise solutions.• Strategic Delivery: Define and oversee complex work streams, providing executive-levelbriefings and ensuring the success of each engagement.• Leadership Engagement: Drove UX projects that aligned with strategic business objectives,significantly improving user experience and operational efficiency.• Program Enhancement: Utilize feedback to enhance tool and framework designs,improving vendor experiences and operational efficiency.• Expert Training: Conduct workshops and training sessions on AWS services and innovationpractices, building knowledge and capabilities within teams.• Innovative Collaboration: Collaborate with cross-functional teams to integrate UX bestpractices into product development, ensuring alignment with financial regulations, legalrestrictions and client needs.
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  • Finxact
    Sr. Principal Product Designer
    Finxact Jan 2022 - May 2022
    Rogers, Arkansas, United States
    Directed UX strategy and design for Finxact’s cloud banking solutions, leading cross-functionalcollaboration to deliver intuitive, user-friendly financial interfaces. Spearheaded initiatives thatsignificantly improved user satisfaction and reduced transaction times.• UX Research & Usability Testing: Conducted in-depth UX research and usability testingto inform design decisions, optimizing user workflows and enhancing the overall experienceof Finxact’s cloud banking platforms. The research-driven approach led to improved usersatisfaction and more efficient transaction processes.• Strategic Direction: Collaborated closely with product, engineering, and architecture teamsto align user-targeted initiatives with business goals, simplifying complex banking operations.• Innovative UX Design: Led the design and implementation of user experienceenhancements, ensuring intuitive and accessible banking services.• Cross-functional Collaboration: Led UX strategy and design initiatives across complexfinancial systems, enhancing user interfaces for cloud banking platforms at Finxact.• Directed the redesign of digital banking interfaces, which increased customersatisfaction by 30% and reduced transaction times by 25%.• Implemented UX/UI enhancements that supported financial operations, simplifyingcomplex data interactions and improving accessibility for diverse user bases.
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  • Tata Consultancy Services
    Sr. Ux Consultant
    Tata Consultancy Services Jun 2021 - Jan 2022
    Bentonville, Arkansas, United States
    Led design thinking initiatives at Tata Consultancy Services, driving innovation and clarity in projectdirection. Facilitated workshops and strategy sessions that aligned UX objectives with broaderbusiness goals, enhancing user engagement and operational effectiveness.• Design Thinking Leadership: Facilitated collaborative design thinking sessions with keystakeholders to align project goals with business objectives. Effectively managed stakeholderexpectations, fostering innovation, clarity, and consensus in project direction while ensuringall perspectives were integrated into the design process.• Information Architecture Development: Crafted comprehensive maps to streamlineprocess flows and enhance user findability and information clarity.• Advanced User Research: Led comprehensive user research utilizing both qualitative andquantitative methods to gather insights that informed the development of new UX models.Analyzed user behavior, preferences, and business needs, using data-driven findings to aligntechnical solutions with user expectations and strategic objectives.• Persona and Journey Mapping: Created detailed personas and user journey maps to guideproject teams, ensuring designs met both user expectations and business objectives.• Behavioral Analysis: Designed and executed behavior analysis experiments to validate UXassumptions and improve user engagement.
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  • Bxd Consulting
    Independent Consultant
    Bxd Consulting Jan 2018 - Jan 2022
    Rogers, Arkansas, United States
    As a strategic leader in brand strategy, I steer companies through the intricate process of defining and positioning their brand identities with precision and clarity. My leadership is characterized by a proactive approach to crafting and implementing comprehensive strategies:• Brand Strategy Development:- Develop customized plans that enhance brand identities, refine marketing strategies, and clarify positioning to strengthen customer relationships and propel business growth.• Market Research Leadership:- Lead market research initiatives to accurately identify target markets, assess consumer perceptions, analyze competitors, and grasp emerging business trends and product values, uncovering opportunities previously overlooked.• Cultural Alignment and Internal Audits:- Oversee internal audits to ensure that company departments align with their specific needs and strategic goals, enhancing overall organizational coherence and effectiveness.• Cross-Domain Strategic Leadership:- Strategize across multiple domains including logo and package design, pricing strategies, placement, advertising campaigns, and product and customer service messaging. This holistic approach ensures brand consistency and enhances market competitiveness.Through these focused efforts, I drive teams to develop innovative solutions that significantly enhance brand visibility and market penetration, ensuring that each strategic initiative is aligned with the company’s long-term objectives.
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  • Bold Strategies, Inc.
    Creative Director – Ecommerce
    Bold Strategies, Inc. Jan 2021 - Jun 2021
    Rogers, Arkansas, United States
    As the Creative Director for eCommerce at Bold Strategies, I spearheaded a team responsible for crafting and implementing innovative digital marketing campaigns and brand experiences for major clients like Amazon and Walmart. My leadership role encompassed:• Strategic Creative Vision: Spearheaded the creative direction for digital and e-commerce operations, delivering customer-centric solutions that enhance user engagement and brand loyalty.• Design System Leadership: Developed and maintained comprehensive design systems to ensure consistent and effective brand expressions across all client platforms.• Interface and Interaction Design: Crafted detailed information architectures, interfaces, and interaction flows tailored to meet specific client goals.• Prototype and Asset Creation: Generated a wide range of design artifacts including component mockups, visual documentation, prototypes, guidelines, icons, illustrations, and information graphics.
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  • Walmart
    Hrux | Ux Lead - Functioned As Principal
    Walmart Oct 2019 - Jan 2021
    Bentonville, Arkansas
    As UX Principal at Walmart, I led a team in spearheading initiatives that dramatically enhanced associate interactions and customer experiences across multiple platforms. My leadership was pivotal in guiding these key contributions:• UX Research & Usability Testing: Conducted comprehensive UX research and usabilitystudies to inform design decisions, enhancing associate and customer interactions acrossplatforms. The insights gained from these studies directly influenced the refinement of userinterfaces, leading to more intuitive and efficient experiences that aligned with Walmart’sstrategic goals.• Strategic Collaboration: Worked closely with senior stakeholders, including Engineering, UX, Marketing, and Executive teams, to integrate user experience insights into product strategies, ensuring alignment with business goals and technical constraints.• Big Data Design: Leveraged big data insights to enhance the design and functionality of products, continually improving the daily experiences of associates and customers.• Design Leadership: Directed the creation of prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, and comprehensive design specifications.• Team Mentorship: Led and mentored the Recruiting and Talent design team, promoting best practices and innovative trends within the design community at Walmart. Served as the ambassador for Walmart’s design system, ensuring consistency and excellence across all user interfaces.• Innovative Problem Solving: Facilitated design thinking sessions that translated complex business needs into clear, actionable design strategies, including detailed information architecture and customer journey maps. Supported product managers in crafting well-defined product releases optimized for usability.
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  • J.B. Hunt Transport Services, Inc
    Sr. Ux Designer
    J.B. Hunt Transport Services, Inc Mar 2019 - Oct 2019
    Lowell, Ar
    As a Senior UX Designer at J.B. Hunt, I led the design and implementation of web and mobile interfaces, enhancing user interactions across various software development projects. My key roles included:• UX Design Leadership: Directed the UX design process, from concept to execution, ensuring alignment with the UX team’s strategic objectives and producing interfaces that met both user needs and business goals.• Design Governance: Actively participated in the UX governance process, helping to maintain high standards across all corporate designs and ensuring consistent execution of design principles.• Collaborative Problem-Solving: Consulted with development teams to resolve design implementation issues, ensuring seamless integration of UX designs into software products during all development phases.• UX Performance Metrics: Conducted rigorous UX evaluations to assess and improve usability, validating key performance indicators and driving continuous enhancement of software interfaces.• Mentorship: Provided guidance and mentorship to UI developers, instilling best practices and core principles of effective design across multiple devices and platforms.
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  • Foodservice Equipment Brokers
    Director Of Internet Marketing Accounts
    Foodservice Equipment Brokers Feb 2017 - Feb 2019
    Springdale, Ar
    As a strategic leader, I spearheaded our team's efforts to exceed online monthly sales targets and significantly boost brand visibility. My role involved orchestrating a series of highly effective marketing campaigns:• Strategic Marketing Leadership:- Led the design and execution of innovative marketing strategies that surpassed $20K in online monthly sales goals.- Directed the development and implementation of dynamic social media strategies to engage and expand our audience.• Brand Growth and Engagement:- Increased brand awareness and website traffic by 175% within the first six months through the identification and exploitation of technical and creative opportunities in social media and website marketing.• Search Engine Marketing and Analytics:- Developed and managed search engine marketing campaigns, meticulously tracking results and analyzing data to optimize performance and enhance brand recognition.• Technical and Design Innovations:- Designed the database structure for the 2019 nopCommerce website release, which featured an extensive range of 18,000 products.- Led UX/UI design for the new website, ensuring seamless integration with QuickBooks Enterprise ERP to enhance user experience and operational efficiency.Through these strategic initiatives, I successfully led my team in driving significant growth and establishing a robust online presence for our brand.
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  • The Piasa Design Company, Llc
    Director Of Creative Services
    The Piasa Design Company, Llc Dec 2015 - Feb 2017
    Bentonville, Ar
    As the Design and Marketing Director, I led a diverse team in executing a wide array of design and marketing strategies. My leadership focused on optimizing team performance and fostering innovation across various projects:• Team Leadership and Design Execution: Directed a skilled team in creating a range of marketing materials including social media content, catalogs, posters, packaging, direct mail, sales collateral, PDFs, and point-of-sale graphics for shopper marketing.• Productivity Oversight: Oversaw job trafficking and tracking to boost productivity and encourage continuous improvement across all marketing campaigns.• Vendor Negotiations: Led negotiations, securing competitive quotes from vendors, preparing cost estimates, issuing purchase orders, and formulating comprehensive programmatic plans for diverse projects.• Creative and Strategic Supervision: Managed and mentored the team in creative development, media planning, digital, and tactical execution for client branding, ensuring high-quality deliverables that align with client objectives.• Marketing and Strategy Oversight: Directed the evaluation of creative strategies and marketing efforts, ensuring that our agency’s Shopper Market POV was effectively articulated and adopted on national platforms.This structured approach under my leadership ensured that the team not only met but often exceeded our marketing goals, contributing to the agency's reputation for excellence in shopper marketing solutions.
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  • Designsteins Mmg
    Creative Director / Project Manager, Creative Services
    Designsteins Mmg Jun 2015 - Dec 2015
    Bentonville, Ar
    As a leader focused on production and creative strategy, I spearheaded numerous initiatives to enhance vendor-specific product presentations and marketing strategies for Walmart and other retail markets. My leadership was characterized by the following key actions:• Creative Direction and Cost Management:- Led production meetings, casting a creative vision and directing cost-effective solutions tailored to meet the specific needs of Walmart buyers and other retail markets.• Shopper Marketing Strategy Development:- Developed robust shopper marketing strategies linked to insightful shopper behavior analysis to optimize product appeal and market fit.• Presentation Production:- Produced compelling and visually striking presentations for Walmart buyers, managing the process from product concept inception through to fully rendered and professionally realized appearances, designed to showcase vendor product offerings prior to the full production phase.• Creative Problem Solving and Design:- Conceptualized multiple creative solutions to adhere to product policies, particularly in the design of packaging and collateral materials.- Effectively translated branding guidelines and marketing strategies to align seamlessly with the brand’s core identity and values.• Brand Design and Development:- Led the design and development of brand identities, ensuring consistency and coherence across all marketing and packaging materials to strengthen brand recognition and consumer trust.Through these strategic efforts, I successfully guided my team in creating tailored and effective marketing solutions that significantly enhanced product visibility and buyer engagement.
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  • Madden Communications
    Creative Director
    Madden Communications Mar 2013 - Nov 2014
    Wooddale, Il
    As a leader dedicated to optimizing marketing strategies and team performance, I directed daily operations and strategic initiatives with a focus on collaboration and efficiency. My leadership role involved coordinating with various internal and external stakeholders to drive project success:• Strategic Meetings and Collaboration:- Led daily meetings with key stakeholders, brand managers, legal departments, and marketing teams to develop shopper marketing strategies and customer-specific targeting programs.- Developed creative agency briefs and delivered numerous presentations to high-profile clientele, showcasing our strategic direction and creative concepts.• Team Building and Management:- Built and expanded the department staff, carefully selecting talent to enhance team capabilities.- Delegated responsibilities and monitored task completion to ensure all project deadlines were consistently met.• Contract Negotiation and Management:- Negotiated contracts for the acquisition of freelance agents and the purchase of artwork from outside vendors, ensuring favorable terms and quality contributions to our projects.• Financial Oversight:- Maintained strict oversight of budgets, ensuring expenditures were tracked meticulously to prevent any over or underspending.Through these efforts, I ensured that our team not only met but exceeded expectations, delivering targeted marketing solutions that effectively resonated with our audience and upheld brand integrity.
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  • Masonite International
    Art Director / Product Designer / Account Manager
    Masonite International Jan 2008 - Mar 2013
    West Chicago, Il
    Technolines, LLC Collaboration: Partnered with Technolines, LLC in Cleveland, OH, to engineer and develop specialized software for Echelon's laser-engraved products, collaborating directly with Masonite Senior Management.
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  • Masonite International
    Product Photographer
    Masonite International Sep 2002 - Mar 2013
    West Chicago, Il
    Photography Studio Launch: Established Masonite Innovation Center’s photography studio, selecting equipment within budget and developing expertise in product lighting and photography. Completed all major product photography, photo retouching, and photorealistic imaging for catalogs and promotional materials. Provided ongoing photographic support for the design team’s product catalogs.
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  • Masonite International
    Environmental Engineer
    Masonite International Sep 2002 - Feb 2003
    West Chicago, Il
    Showroom Design: Led the design of Masonite Innovation Center’s product showroom, working with contractors and outsourced printing companies to create a visually appealing environment with proper product lighting for showcasing premium products.
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  • Keystroke Graphics
    Graphic Designer
    Keystroke Graphics Apr 2000 - Sep 2002
    Aurora, Il
    Art Direction & Magazine Redesign: Art directed CSP Magazine for 2 years, leading a complete redesign with new themes, illustrated infographics, and streamlined production processes for advertisements. Managed final revisions, product workflow, and provided print-ready files to Lane Press, VT, with direct support as needed.Illustration & Website Development: Served as the primary illustrator for Keystroke Graphics, enhancing company capabilities and reducing outsourcing. Partnered in introducing website design, collaborating with programming specialists to develop new skill sets.Event Branding: Led the development of artwork, website, and promotional material for Naperville Last Fling for 2 years.
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Chase Carter Skills

Graphic Design Account Management Public Speaking Creative Direction Advertising Project Management Brand Development Web Design Adobe Creative Suite Team Leadership Information Architecture Creative Strategy Design Thinking User Experience Design User Interface Design Content Strategy Digital Marketing Social Media Marketing E Commerce Video Production Customer Relationship Management Usability Testing Copywriting Front End Development Html Javascript Cascading Style Sheets Microsoft Office Client Development Talent Management Presentation Design Print Production Back End Web Development Python Software Design Mobile Web Design Responsive Web Design Accessibility Usability Web Standards Web Graphics

Chase Carter Education Details

Frequently Asked Questions about Chase Carter

What company does Chase Carter work for?

Chase Carter works for Bxd Consulting

What is Chase Carter's role at the current company?

Chase Carter's current role is Principal UX and Design Consultant.

What is Chase Carter's email address?

Chase Carter's email address is ch****@****tcs.com

What schools did Chase Carter attend?

Chase Carter attended The Art Institutes.

What skills is Chase Carter known for?

Chase Carter has skills like Graphic Design, Account Management, Public Speaking, Creative Direction, Advertising, Project Management, Brand Development, Web Design, Adobe Creative Suite, Team Leadership, Information Architecture, Creative Strategy.

Who are Chase Carter's colleagues?

Chase Carter's colleagues are Prateek Jain, Johnathon Douthit, Bittukumar Jha.

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