RightClick Professional Services is committed to providing superior IT services and support to ensure your business operates at full capacity. Technology interruptions and downtime translate to loss of revenue and productivity. We aim to prevent disruptions caused by technology to keep your business running smoothly. We know how vital technology is to your day-to-day operations. Our team provides hardware monitoring, operating system patching, advanced threat analytics, backup solutions, and proactive maintenance so that you can sleep at night.

• Managed a merger of the Tristate Public Cloud team and the Tristate Automation and Software Development team to create a new national practice that encompasses Public Cloud, Automation, & Development consulting (PCAD).• Grew my team of 12 into a national team of 26 public cloud architects, automation experts, and software developers.• Mentored existing talent to build a team of 3 managing consultants who were each responsible for a line of business.• Developed and managed a one year on the job training program for fresh graduates / career transitioning individuals to start a career in technology. The 3 paths were: Cloud Architecture, Functional Automation, and Software Development.• Developed training plans, bench tasks, and challenge projects for my engineers.• Created and trained Solution Architects to assist sales. Created an approval workflow system with checks and balances. Was responsible for approving all statements of work to make sure that the client messaging was clear, the technical details were accurate, and that the work aligned with Presidio’s greater vision.• Worked with sales to determine what the needs of the market are and developed and executed training plans for the sales teams. Worked side by side with the sales teams execute the training plan.• Established and enforced Presidio PCAD's technical vision.• Worked with clients on a daily basis to help guide and design their cloud/automation roadmap.• Designed, built, and implemented AWS, Azure, and GCP solutions for fortune 500 clients.• Created custom tools to fill gaps where tools don't exist in the market to run a professional services organization efficiently.

• Tasked with building Presidio’s first Automation and Software Development consulting line of business.• Grew a team of 1 NYC based automation engineer into a team of 12 enterprise grade automation engineers and software developers.• Hired and trained Solution Architects to assist sales. Created an approval workflow system with checks and balances. Was responsible for approving all statements of work to make sure that the client messaging was clear, the technical details were accurate, and that the work aligned with Presidio’s greater vision.• Worked with sales to determine what the needs of the market are and developed and executed training plans for the sales teams. Worked side by side with the sales teams execute the training plan.• Worked with clients on a daily basis to help guide and design their cloud/automation roadmap.

See below: Nimbo - Chief Technology Officer

• Led a team of 32 engineers/architects in 4 strategic locations around the US (NYC, Houston, LA, and Denver)• Grew a team of 10 NYC based cloud engineers/architects into 3 teams (cloud, automation, and software development) of 32 engineers/architects.• Primary decision maker for all areas of technology. Established and guided Nimbo's technical vision.• Responsible for internal IT staff/help desk, IT budgeting, and equipment procurement for Nimbo.• Worked with sales and product to determine what the needs of the market are and developed and executed training plans for the technology and sales teams.• Worked with the product teams at AWS and Azure for feature development, proof of concept use cases, and stress testing.• Designed, built, and implemented AWS and Azure solutions for fortune 500 clients.• Team lead for automation-based projects like HPC, DevOps, and various auto scaling web environments.

• Created and maintained a release management process that 20+ software engineers at Mimeo used. • Developed tools and processes to foster the adoption and growth of agile software development methodologies, leading to more predictable product release cycles.• Responsible for project planning, daily stand up, iteration planning, iteration review, and project retrospectives.• Created a custom configuration and release management framework that automated the process of CI/CD. It ensured that quality assurance checks were passed, and configuration options were correct across all development, testing, staging, and production environments before software could be released to customers. This system enabled complex systems to be released in minutes, a process that previously cost upwards of 20 hours.• Developed processes and guidelines to give teams the ability to self-serve their applications in Azure. • Created a custom whiteboard work management application to enforce Mimeo’s agile methodology. Features: Manage user stories/tasks/bugs/test cases. Custom rules to alert and recommend correct status of work items. A section for deployment tasks for MIS to monitor prior to release. A section for all completed work that is pending product acceptance’s final approval. This system enabled at-a-glance visibility into each project's health and bottlenecks.

• Responsible for source control management—merging/branching/conflict coordination for all 25 Mimeo applications.• Created and maintained a custom build process that allows developers to continuously integrate into a development environment. Support for creating NuGet Packages, pre- and post-SQL execution, MSTEST/ XUnit tests and config transformations.• Created an automated software deployment system. Integrated this application into TFS to allow developers to seamlessly deploy their applications into a development integration, quality assurance or user acceptance testing environment. Support for pre/post PowerShell execution on remote servers. Created variable support for config file transformation. Support for deploying into Azure.

• Led a team of 10.• Maintained and expanded upon existing AI fraud screening Perl API, MySQL database. Speed enhancements were the primary focus. Multithreading/parallel Web requests.• Researched and designed a plan for the team to execute an upgrade from MySQL to Oracle.• IVR integration allowing orders to be submitted via an 800 number.• Integrated five additional payment processing gateways; this allows clients to have dynamic gateway delivery.• Designed, developed and maintained five additional APIs using Perl/MySQL.• Created a reseller interface. This tool allowed resellers to create live accounts on the fly for rapid client onboarding.• Using ASP, created a lead management tool allowing sales agents to have a central communication link.• Created an internal administrative console for quicker access to information in the database in ASP.• Developed documentation for our six APIs.• Designed, developed and implemented customer billing/invoicing/email notification system.• Created a nightly reporting tool that looked for trends and averages for clients and self-tuned as necessary,modifying the acceptable high and low values.• Made changes when necessary to www.precharge.com and www.precharge.com/merchants (client admin site).• Added the ability for CSV/Excel batches to be uploaded to www.precharge.com/merchants for processing.• Client support. Helped customers’ developers in many languages use our API.

• Led a team of 20.• Designed, developed and maintained the Call Accounting & Reporting Suite using ASP and MS SQL.• Created an automated file distribution server; files copied to a network share are distributed to the Web farm using C#.• Designed, developed and implemented the lead management system for the sales department using VB and MS SQL.• Created and populated a documentation system for the IT department using C# and MS SQL.• Reporting utility designed to calculate server performance using ASP.• RDP ActiveX wrapper: ASP and Flash website which allows users seamless access to remote Microsoft Office applications and network file servers. Also includes group policies that were created to keep this service secure.• Created a leads filtration system (more than 100 million database records) using VB and SQL DTS packages.• Developed a reporting system using XML to give clients the ability to write custom reports.• Network Administration (21 Windows/Linux servers).• Designed and implemented complete wired/wireless topology including Active Directory, DHCP, DNS, IIS, Exchange, SQL 2000, VPN, and MySQL (75+ workstations).• Using C#, created a custom software service to perform nightly backups of file, Web and database servers.• Managed database performance monitoring, table/query optimization, backups and replication.• Set up and configured load balancing via Big-IP.• Set up and configured Oracle application server/database.• Network Administration for offsite location (26 Windows/Linux servers)• Designed and implemented a network monitoring utility for offsite location.• Set up and configured Linux firewall/router.

- Created Ocala Electric Utility's first online payment portal.