Currently working as the Senior Technical Project Manager within the Merchant Solutions Quality Assurance organization. Primary responsibilities involve ensuring production readiness of financial technology systems and applications.Roles @ FIS -------------------------------------------------Test Architect – MQA Innovation Team• Fostered organizational innovation through the creation and implementation of the Innovation Lifecycle to enhance Agile/Waterfall SDLC models.• Engaged leadership on strategic & tactical goals for technology tools, process, and shift-left/engineering strategies.• Developed Proof of Concepts to drive shift-left mindset within the MQA organization. -------------------------------------------------Quality Engineering Lead – ServiceNow• Optimized Test Automation to ensure code quality through workflow based development and validation. • Delivered (3) company and environmental consolidations of over 20’000+ users with no loss to application performance, reliability, and quality.• Implemented Performance & Synthetic Testing to ensure platform reliability for 10’000+ concurrent users across the world. • Manage global team of (5) Quality Engineers in Atlanta, Cincinnati, UK and India. -------------------------------------------------Quality Engineering Lead – E2EE Payments• E2EE and P2PE Technology SME & Test Lead on all End-to-End technology projects for Worldpay US. • Trained team in Agile methodologies and defect reporting/metrics.

Worked as a Senior Software Test Engineer within the Global Finance Information Technology (GFIT) team at General Motors. As a lead, responsibilities not only include leading and training junior engineers within multiple (8+) projects across a variety of technology stacks (.Net, Hyperion, Java, Unix, Oracle), but also ensuring quality across each phase in the SDLC via requirement GAP analysis, defect management, and scope definition. Roles @ GM ------------------------------------------Hyperion Analytics Program Lead • Managed test deliverables for the 22 applications concurrently on the Hyperion Financial Management (HFM) platform.• Created a custom automation strategy for the Hyperion Platform through the utilization of a BDD automation framework through Visual Studio and Oracle Open script. ------------------------------------------Lead Performance Engineer • Developed, lead, and implemented performance instrumentation and monitoring strategies across multiple projects utilizing Hyperion, Midrange, and/or SAP technologies. • Installed, configured, and managed SiteScope, HPOV, and other performance monitoring tools to be utilized across all Global Finance IT applications (40+) in Pre-Production & Production environments. • Designed, implemented and delivered a performance engineering strategy for all projects within Global Finance using SiteScope, HP Performance Manager, HP VuGen/LoadRunner, and Oracle Load Test ------------------------------------------Leadership• Managed the Atlanta team comprised of (2) Senior Engineers and (8) Junior Engineers.• Tasks included activities such as: training, resource allocation, technology leadership, coordinating and communicating with Senior Leadership, and leading teammates through planning, development, and test efforts.

As a Software Test Engineer, work activities focused on insuring successful project development through the validation of project functionality through the testing of mainframe, service layer, and GUI-based application via manual and automated methods. Leading multiple projects (4+), production readiness was verified and validated through the successful management of test resources, documentation, and tools; while successfully communicating and collaborating with project and management level stakeholders on agile-based projects.Roles @ GM: ------------------------------------------Global Data Test Lead • Managed team of (7) Senior & Junior level teammates. Owned training, resource allocation, process & strategy development of projects. Partnered with development/testing/business partners on global data projects.• Developed & implemented test strategies for the validation of IMS data via ETL tools to shorten broad data validations from 5 minutes to less than 15 seconds per query (a reduction of 2000%).• Implemented ‘knowledge building’ initiative through reusable templates for the creation and expansion of test, knowledge, and skills related artifacts within the Global Data vertical.

Worked in a unified testing role that encompassed manual, automated, and data testing competencies. As test lead, partnered with business and technical stakeholders to determine the optimal end-to-end testing strategy. Manual, automated, and/or data test methods were utilized to successfully validate production readiness through the Waterfall & Agile SDLC methodologies. • Led introduction and organizational acceptance of data integration testing as an essential piece of ETO’s end to end testing strategy, onboarding Ab Initio to be utilized as a testing tool. • Developed an enterprise-wide knowledge transfer process for testing, ultimately shortening onboarding time of onshore/offshore resources from weeks to days.

As part of the operations staff, provided client support to resolve off-site technical problems. Enhanced current and acquired new client relationships through the standardization and expansion of front-facing marketing positions. Maintained and updated client item and promotional marketing prices.

Prevented network intrusions and attacks using network security tools. Optimized and verified secure transmission of data connections between multinational locations. Analyzed current and future network requirements to ensure sufficient planning scope in network up-time and throughput.

Worked within the SE region of Hyundai Motor America in a Marketing and Sales role. Utilized sales reports to support market incentive programs with regional dealerships. Created dealership improvement plans for unsatisfactory locations to improve sales numbers. Collaborated with marketing companies to expand local market presence.

Facilitated network moves, access control list modifications, and expansions. Validated proper compliance of Department of Defense networking standards. Coordinated network re-design efforts with vendors and contractors. Reviewed internal operational procedures as part of the network efficiency team.

Provided Tier-2 technical support to local and remote end users. Planned and implemented software deployment within multi-national environment. Resolved internal networking and server problems.