Jamie Williams Email & Phone Number

Hebburn, Gb

Mansfield, England, United Kingdom

- Working collaboratively with insight team leaders to deliver the team strategy, and taking responsibility for the commercial reporting and efficiency of the team.- Supporting the development of business with new and existing clients, and with proposal preparation and estimates.- Standardising costs, ways of working and timelines to make the team more efficient.- Reviewing processes, platforms and technology, with continuous improvement in mind.- Quality control for all projects.- Ensuring Linney policies and best practice are adhered to.- Developing coherent and consistent training plans.- Supporting in identifying recruitment needs and opportunities.- Looking at ways to improve processes and workflows.- Supporting the culture and wellbeing of the team.- Benchmarking industry trends such as technology advances.

Newcastle Upon Tyne, England, United Kingdom

Leading on Research Operations strategy, including:- Participant recruitment (managing the internal Research Panels and recruitment processes)- Data governance (ensuring all data collected follows a consistent process and is in line with GDPR/legal requirements, along with managing consent and incentive policies)- Asset management (enabling research activities by providing appropriate equipment for the team, including equipment for safety when conducting face-to-face research)- Insight management (ensuring that the findings from research are distributed and easily available to internal teams by managing NHSBSA’s research repositories)- Guidance (providing access to documentation of internal processes and training the team in best practice)- Tools (leading on tooling in research and providing support with survey production).I am also the lead for the Research Operations team, supporting the team’s growth within the organisation and providing mentorship for Associate Research Operations Specialists.

Newcastle Upon Tyne, United Kingdom

Line management of a large team of User Researchers and Front End Developers. Coaching individuals towards their goals and refining career pathways. Most recently I’ve also been supporting the development and expansion of the Research Ops function at NHSBSA.

Newcastle Upon Tyne, United Kingdom

Team / Project Manager for the Community Listening Team - providing social listening, insights and sentiment analysis to the wider company.

Newcastle Upon Tyne, United Kingdom

Business Lead on the 'Community Listening' Project - ensuring the voice of our gamers is heard on all online platforms and fed back to the relevant development teams, management and the wider Ubisoft staff base.

Houghton Le Spring

Oversight of social media channels working as part of the Customer Relations Team. Managing customer queries and case managing complaints while positively representing the company in the public domain.

Newcastle Upon Tyne, United Kingdom

Teaching level 2 to level 6 (both FE and HE) in key areas of multimedia technology, including Games and Web Design, Animation, Programming, Project Management and IT Security. I also support learners with additional support needs and contribute to the enrichment of our students in trips and activities during their studies.

I make sure students keep safe and healthy; campaigning for their rights on campus and in the local community.

Newcastle Upon Tyne, United Kingdom

Market research analysis, website design, marketing strategies and business management.

Newcastle Upon Tyne, United Kingdom

Handling customer queries, cashing up and developing training strategies for the team.

Ponteland, Northumberland

Intranet Migration, revamp of youth website, social media marketing and multimedia design.

Cash handling, answering customer queries, children's crafts and general tidying/admin duties.

Multimedia And Digital Entertainment Computing, Computer Science, 2:2

Activities and Societies: LGBT Society, RAG Week, Chair of Student Council

National Diploma In Interactive Media, Computer Science, Ddm