Bo Wee Yoong Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Australia

Perth, Australia

Responsibilities & Skills include:1. Design and implement new solutions:- Architected the VMware View and Microsoft RDS VDI solutions;- Implementing workstation and server management system with Microsoft SCCM including patching, asset management, software and OS deployment;- Designed a Windows 10 MOE for the upgrade project;- Designed and rollout Cisco Web Security Appliances(WSA);- Introducing Microsoft SCOM as the monitoring tool for WesTrac Windows servers- Design and implementation of Microsoft Hyper-V environment to replace VMWare.2. Major IT Projects- Assist with WesTrac ERP - SAP implementation;- SQL Migration to consolidate in-house SQL servers;- Azure and Office 365 implementation project;- Windows 10 workstation upgrade and modernisation project;- VMWare ESXi replacement project with Microsoft HyperV; - Review and remediate Security findings such as AD remediation, server and workstation patching, Identity management, etc. - Storage refresh from NetApp storage to Dell EMC Unity- DXC outsourcing project; 3. Provide technical guidance, support for the development and troubleshooting of systems- Identify system data, hardware, or software required to meet WesTrac requirements;- Provide technical training and mentoring new staff member;- Documentations on design specifications, installation instructions and other related information;- Evaluate and Investigate emerging technologies suitability for specified purposes and make recommendations; - Setup processes and train system users in system operation or maintenance;- Vendor management – managing external outsourced resource team (India); - Perform ongoing performance monitoring and tuning systems includes AD, ADFS, AAD, GPO, DHCP and DNS

Plan, design, manage and maintain Neptune IT infrastructure, and provide leadership to the IT team.Responsibilities & Skills include:1. Managing Neptune IT Department: - Managing 1st and 2nd level support for service desk; - Providing 3rd level support for service desk; - Provide mentoring, guidance and motivation for the IT Team; - Oversee IT staff training2. Managing and maintaining infrastructure: - Daily operational management of the IT infrastructure; - Develop and implement IT policy and procedures for all regions (US, UK and Asia) - Integrating IT projects with different business units.3. Design and implement new technologies: - Successfully deployed VMware for servers consolidation; - Centralising and consolidating systems back to Perth Head Office; - Windows 7 and Office 2010 upgrade project; - Deploying WAN acceleration device to improve performance; - Implementing workstation management system with SCCM.

To provide technical leadership in the analysis and assessment of technical solution that will be presented.Responsibilities & Skills include:1. Technical Team Lead role: - Managing Alcoa's offshore/onshore IT support staff; - Managing Microsoft Premier Support Contract for Alcoa; - Representing Alcoa Australia in Global Technical meetings. - Service Delivery Manager for Alcoa Asia in providing supports to Asia IT infrastructures and ensure all SLA are meet.2. Daily operational management of all Windows Server environment, including: - Operational process design and procedure implementation for server; - Problem resolution, security and IT Incident Management; - Providing 3rd level support within Alcoa's Data Centre for all Windows environment.3. Management and co-ordination of technical projects: - Design, implementation and support of Alcoa's Information System environment in alignment with global standards; - Managing transition of IT support to offshore India; - Providing Technical solutions to project team.4. Internal and external direct customer support for a wide range of Windows based applications and hardware solutions;5. Conducting compliance testing of Alcoa's information system to meet required standards.

Responsibilities & Skills:Management and co-ordination of technical projects;Management and supervision of staff;Internal and external direct customer support for a wide range of Windows based applications and hardware solutions;Management of Company's Intranet and Internet; andDesign and implementation of networking solutions in WAN/LAN environments.

Provision of Server support for all NT servers within Water Corporation's network.Evaluation, design and implementation of all software applications.Daily operational management of the NT Server environment and NT Server Team, including:Operational procedures for server managementEvaluate, design and implement of all software application.General NT Server Administration including user administration, administration of backup strategies, print management, and performance monitoring.

Coordinating the Y2K workstations upgrade rollout project for Water Corporation. Design, implementing and deploying Internet Explorer technology across Water Corporation network.

Of Bachelor Of Science, Computer Science And Information Technology

High School, High School/Secondary Diplomas And Certificates