Bethlehem Yosef Email & Phone Number

United States

Greater Los Angeles Area

• Coordinate technical testing effort for testing working with component team and conducted full functional testing • Assisted internal and external teams define automation flows• Identify project obstacles and risks, implement risk mitigation strategies, and ensure clear communication of risks to project stakeholders and management• Work cross functionally to manage project scope, risks, dependencies, and drive impediments to resolution. Provide ongoing support post implementation, including incident management, defect, change and release management; update processes and procedures as necessary• Responsible for software quality assurance efforts to plan using knowledge of different development methodologies, schedule, risk/mitigation analysis with the end result of improving test coverage, planning and quality. Represented the QA team in all phases of the product development cycle, including requirements, designs, testing, and implementation and supported each phase • Works with client's support team, customers and wider user community, documents existing and future hardware/software environments, as well as areas of concern for them. Ensures test coverage across a broad range of environments, testing all elements of the release process • Managed testing between on-site and offshore resources and the core product teams, ensuring each milestone was delivered while helping the PGM manage expectations and risk• Trained sales engineers and Integration manager and Support on existing and new product features.• Effectively prioritize and work on multiple, concurrent projects in a dynamic environment and manage time appropriately.

Greater Los Angeles Area

• Communicated and coordinate inconsistencies between PM, PGMS and IM, on specifications, requirements and test results. Develop or specify standards, methods, or procedures to determine product quality or release readiness• Interacted with the development team and the business team in resolving critical business issues in a timely manner. Mentored and trained other team members in use of tools and testing principles.• Correlates areas of focus, and prioritize testing methodologies based on priority areas of concern, and areas of current/future development focus. Investigate customer problems referred by technical support• Conducted build acceptance and full functional testing of assigned Rental Norton Products. Entered, updated and classified bugs using E-track. Tracked all the bugs and fixed and generated reports and test metrics

Alexandria Va

• Participate in daily management and weekly status meeting working closely with Development Team, QA Manager, and to define Test Strategy, Risk, and Test Dependency to resolve defect in timeline manner • Responsible for definition, ownership and management of the Defect Process.• Liaising with the Business and Development teams to ensure a clear and efficient interaction within overlapping processes, and to promote this with all stakeholders.• Ensured all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle. • Liaises with the Business.• Provided regular detailed trend analysis of defects raised during the life cycle of the development, with a focus on problematic areas in order to view to reduce defects within these areas. I set up a process to filter defects to reduce risk, avoid raising defects that are in reality change requests, Environmental defects, User errors, Wrong configuration.

Greater Los Angeles Area

• Managed over 52 accounts for the west Coast Region area. Travel to each account on a quarterly basis to visit, review sales, provide training as needed to upsell product, mentor and write weekly reports