Rachel Byrne Email & Phone Number

Chicago

• Earned a promotion to a position of increased leadership, authority, and responsibility by successfully managing several large – scale projects that earned positive client feedback.
• Oversaw and completed over $1M for qualitative CPG and healthcare studies globally.
• Trained, mentored, and led new project managers on ensuring timely delivery of projects for key stakeholders by controlling budgets, strategically planning, maintaining schedules, and directing teams.
• Performed qualitative market research to gain strategic insights, deliver data, and measure results.
• Handled and coordinated meetings with clients to determine project goals, discuss progress, collect valuable data, and recommend best practices for achieving desired study outcomes.
• Recruited patients with rare diseases and healthcare professionals to participate in market research studies.

Greater Chicago Area

• Consistently delivered projects on deadline and on budget by forging solid vendor relationships, negotiating prices, procuring resources and managing deliveries.
• Within the first year of hire, gained recognition as Subject Matter Expert (SME) to address health insurance issues.
• Developed screeners to successfully recruit participants to participate in market research studies to support patients diagnosed with rare and common diseases and healthcare professionals who help treat these patients.
• Organized event trainings to attract targeted participants, spark interest, and negotiate robust relationships.
• Enforced policy regulations to safeguard data, minimize risks, and drive organizational success.

Greater Chicago Area

• Utilized social media platforms, featuring Instagram and Facebook, to strategically recruit patients with rare diseases for ongoing clinical study trials.
• Worked with patient advocacy groups to promote rare medical disease management, secure critical medical data, and steer informed decisions to drive future treatment opportunities.
• Collected and processed invoices and incentive payments to drive financial accuracy.
• Designed and launched an improved invoice tracking system to automate accounts receivable, drive process improvements, and prevent late submissions.

Greater Chicago Area

• Engaged panelists on Facebook by creating posts on incentives, special events and survey reminders
• Coordinated promotional programs for internal clients and various consumer-based research projects
• Developed and managed creation of web page, surveys, email campaigns, direct mail campaigns, newsletters and brochures
• Created marketing programs to increase and modify customer loyalty
• Initiated, developed, implemented, and evaluated strategies to increase the volume of consumer participation while minimizing expenses
• Implemented a more accurate and efficient rewards fulfillment process to enhance consumer satisfaction

Eau Claire, Wisconsin Area

• Investigated how culture affects business, education, and healthcare
• Researched for information on history, infrastructure, and politics in various countries
• Created reports for the international team to use when conducting business with foreign countries and presented my findings

Type Of Degree: Bachelor, Business Administration; Marketing And International Business

Activities and Societies: Delta Zeta Sorority; Le Salon Francais (French Club); Pi Delta PhiInformation Systems in Business- used.

French And Business

Studied abroad during the spring 2010 semester Studied French Language and French Business Received French Business Certificate