Full Stack ASP DeveloperImplemented ASP Identity onto legacy DotNET 2.0 systemImplemented source control via TFSExpanded functionality of SOAP based ERP. Built automation scripts for business users. Facilitated ERP upgrades to satisfy new data types.Administered Linux web servers for companyMaintained MySQL databases and serversMaintained ElasticSuite index and load balancersAdminister for SQL to MySQL data synchronization Initiated Automated maintenance and alert systems Full Stack php developer Maintained and engineered solutions for Magento frameworkEngineered solutions according to company and user admin/sales needsEngineered DevOps solutions for development team as main point of contact of Magento code base.Assisted in tuning MySQL database structure to increase performance and decrease server load to meet business requirements at peak hours. Assisted in administration of MySQL database cluster using proxy sql. Stood up 1:1 database replication as a live backup. Engineered Mirror production environment to facilitate 0 downtime code and infrastructure deployments.Assisted in implementation of Galera Database Clusters and training for staff.Trained staff in use of Magento Admin BackendTrained developers in use of Linux administrationFacilitated all review and deployment of production codeSpearheaded projects to improve workflows for other departments. Managed implementation of performance enhancing attributes within Magento code base. Managed tasks and projects for web team. Implemented metric based performance and status monitoring. Developed B2B API integration within Magento framework. Enhanced legacy ERP integration within PHP.

• Remote troubleshooting via TeamViewer. Over the phone Technical support.• Hardware RMA of malfunctioning systems. • Communication with numerous vendors for hardware dispatch of malfunctioning systems.• Network analysis and education for future self-troubleshooting with Small Businesses• Log analysis of multiple proprietary systems to resolve issues at the first point of contact. • Onsite repair of failing equipment.• Ferry Services of failing equipment where more tools are available.• Server Support for Small Businesses including AD and Windows Enterprise.• Network cabling and repair. Infrastructure renovations for small businesses. • Contracts to service and repair Windows issues for Small Business laptops, desktops, and POS machines.• Contracts to service and repair Hardware Issues for Small Business laptops, desktops, and POS machines.• Contracts to service and repair networking anomalies for Small Business centers, servers, and POS machines.

Web Development Training Course • Training for use of technologies used in development environments including but not limited to Javascript, Jquery, HTML, CSS, Node.JS, Express.JS, React.JS, Ajax Recalls, API integration, MongoDB, MySQL, Git, C#, etc.• Team projects and weekly exercises for practical use of these technologies• Small web portfolio built on GitHub • See https://github.com/Clearkeyboard?tab=repositories for current and past projects (These projects are live on Github and can be viewed by the public)

• Repair small electronics.• Consult customers for proper maintenance of devices. • Activate cellular devices for service. • Manage inventory. • Manage part and shipping logistics. • Manage customer accounts for service

• Handled multiple Windows Server 2000 machines via HyperV• Assisted in network troubleshooting of Cisco Switches and Routers.• Support store Managers in Email migration of Outlook 2000 via HyperV and Cloud storage systems.• Assisted 600+ sites in managing EOD Reports and POS systems• Break/Fix of Gas Pumps via Windows Server 2000 in HyperV• Assisted field technicians in migration of HP Switches to Cisco Switches at legacy Sites• Handled RMA of hand scanners, back office printers, back office desktops, and cash registers

● Communicated with Level 2 and Development in assisting customer support.● VPN and security proxy troubleshooting for enterprise users● Handled windows and Fedex software updates● Assisted Development Team with modernizing legacy shipping software● Break/Fix of Canon and HP Oversized Printers● Password Resets and Account unlocks via Active Directory● Assisted Store Managers in Email migration of Outlook● Used Virtual Machine to manage print server, drivers, and anti-virus software● T1 outage troubleshooting via Network operations team

• Prepared images for Xstamper branded stamps via Photoshop and Illustrator• Customer Care and support for billing and shipping• Assisted in stamp manufacturing and laser cutting • Maintained stamp manufacturing work area and laser cutting machinery• Managed Email and customer query• Provided Windows 7 and Active Directory support to 30+ Sites

• Provided technical solutions to customers over phone, chat, and email for all Apple products and iOS devices including MacBook, Mac Desktops, iPhone, iPod, and iPad• Worked with Level 2 agents to handle non FCR customers• Extensive work with the Avaya ACS and Apple ILOG systems to interact with customers• Educated customers for self-help technical support via apple knowledge base

Assisted in managing class course work. Educated students in 3D graphic software such as Unreal Engine, Autodesk Maya, and Autodesk 3D Studio MAX. Responsible for maintaining and troubleshooting all classroom workstations.Network analysis and education for future self-troubleshooting with NC State classroom workstations and 3D software.