Byron Bartlett Iv Email and Phone Number
Byron Bartlett Iv work email
- Valid
Byron Bartlett Iv personal email
Information Technology has always been a passion. After laying my hands on an Apple II, computers have been a part of my life. I am dedicated to keeping up with advancements in technology and how technology improves our lives.My knowledge of various forms of technology help me understand the bigger picture on how things work in relationship to each other. Growing up working in a family business I learned how to troubleshoot, work within and lead a team, and the importance of good customer service. Sharing my knowledge has always brought joy and I love to help others understand anything from how to install a program to how long it takes for light from a star to reach Earth. Expertise: Windows, Linux, MacOS, MS Office, Outlook, Oracle, ActiveDirectory, Azure, Cybersecurity, Technical Writing, Backup and Recovery, Networking, Service Desk, Encryption, Malware Detection and Removal, Knowledge Base Writing and Maintenance, Ticket Generation and Tracking, VPN, Computer Hardware, Printers, Graphic Design, Adobe Suite, 3D Modeling, Customer Service
Viasat Inc.
View- Website:
- viasat.com
- Employees:
- 5076
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Hub TechnicianViasat Inc. Feb 2022 - PresentCarlsbad, California, United States
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Service Desk AnalystSecuritas Security Services Usa, Inc. Jun 2011 - Aug 2019Monitored all Service Desk queues and supported users and offices in North America, South America, Europe, and Asia.Supported all Solutions products in North America.Documented and maintained accurate incident tickets.Identified service support concerns and provided timely resolutions.Networked with various IT departments for any outages or critical alerts and initiated Teams meeting to all required parties.Maintained the Knowledge Base and wrote KB articles for the Service Desk team.Processed Service Desk tasks in Access Security Requests and escalated tasks to other teams.Trained new Service Desk analysts.Managed the Service Desk mailbox.Processed department and executive daily reports.Monitored payroll upload and assisted field offices with payroll issues.Averaged 95% first call resolution. -
Help Desk AnalystSecuritas Security Services Usa, Inc. Aug 2006 - Jun 2011Answered calls from general and executive lines.Handle troubleshooting, escalations, access requests and orders. Rotated monitoring payroll upload and assisted field offices with payroll issues, Rotated after-hours on-call responsibilities.
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Payroll SpecialistSecuritas Security Services Usa, Inc. Oct 2005 - Aug 2006Processed monthly vacation benefits.Investigated vacation benefit claims.Generated monthly vacation benefit reports for field offices.Help develop an automated process for monthly vacation reports.
Byron Bartlett Iv Education Details
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Cybersecurity
Frequently Asked Questions about Byron Bartlett Iv
What company does Byron Bartlett Iv work for?
Byron Bartlett Iv works for Viasat Inc.
What is Byron Bartlett Iv's role at the current company?
Byron Bartlett Iv's current role is IT Professional specializing in Support, Cybersecurity and Technical Writing..
What is Byron Bartlett Iv's email address?
Byron Bartlett Iv's email address is by****@****sat.com
What schools did Byron Bartlett Iv attend?
Byron Bartlett Iv attended Uc San Diego Extension.
Who are Byron Bartlett Iv's colleagues?
Byron Bartlett Iv's colleagues are Larry Farrell, Muhammad Shidqon, Tony Webster, Jeanne Gracey, Vasileios Kontogeorgos, Flynn, James W., Marcus W. Oates.
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