Claims Examiner
CurrentClaims examiner - Durban Container Terminals •Attending to incidents and surveying of damages to containers, Cargo, Assets and 3rd Party damages•Gathering of Evidence in support of a claim•Answering of telephone calls and assisting internal and external customers•Email correspondence to internal and external customers•Problem solving•Attend to unpack / repacks and generate reports with evidence•Drawing of reports with evidence in support•Recommend best… Show more Claims examiner - Durban Container Terminals •Attending to incidents and surveying of damages to containers, Cargo, Assets and 3rd Party damages•Gathering of Evidence in support of a claim•Answering of telephone calls and assisting internal and external customers•Email correspondence to internal and external customers•Problem solving•Attend to unpack / repacks and generate reports with evidence•Drawing of reports with evidence in support•Recommend best practice with regard to cargo handling to avoid further damage to cargo•Provide assessment on estimated cost of repairs to containers•Management of conflicting priorities•Changing legislative environment in risk and adapt accordingly•Maintain an up-to-date understanding of TPT businesses•Timeous delivery of reports•Effective interfacing with and management of relevant internal and external stakeholders•Effective and value-adding representation of the organization Show less