Byron Lindeque Email & Phone Number

Cape Town, Wc, Za

South Africa

Cape Town, Western Cape, South Africa

Pretoria, Gauteng, South Africa

Botswana

Pretoria Area, South Africa

Leads application portfolio management including: incident, problem, change, release, capacity, configuration, demand, and consumption processes, health of the portfolio, business continuity, and disaster recovery testing. Leads and is accountable for service level management, and Critical Success Factors (CSF)/Key Performance Indicators (KPI). Ensures security management activities are instituted (e.g. Sarbanes-Oxley (SOX) evidence gathering, System Control Review Program (SCRP), Application Control Review (ACR), and audit support and follow-up). Ensures utilization of appropriate Ford processes (e.g. ITIL, system development methodology, development to production checklist). Communicates effectively with the business partner and IT teams to support day-to-day operations (e.g. resolving incidents, gathering SOX evidence, performing disaster recovery). Assigns business support related to customers - instruction and training, investigation and data analysis, ad-hoc reporting, application run requests, and operational estimates for application development. Leads project(s) within an application portfolio to improve overall operations performance special projects, or management initiatives. Education/ Knowledge

Pretoria Area, South Africa

• Research and assist in defining strategies, engineering and design for network infrastructure and services.• Participate in evaluating new products and services.• Determine implementation requirements.• Participate in the development of support and deployment plans.• Test network solutions for global deployment in the Ford Motor Company environment and conduct solution pilots.• Implements network solutions according to established network standards.• Resolves production issues through direct, second or third level support.• Create training classes and documentation for operational support activities and internal departments.• Documents and submit network change requests.• Assist in the development of project charters (cost, timing, scope, contingency and risks)• Participate in contract development.• Supplier management.• Security and controls management.• Spares management.• Meet with customers at larger sites or business units to understand and represent their requirements for IT infrastructure, products and services.• Lead other user support analysts in assisting systems launch teams in defining implementation plans and in supporting launch activities.• Enforce Corporate IT standards to maintain the integrity of the IT infrastructure.

Aws Certified Cloud Practitioner, Information Technology

The AWS Certified Cloud Practitioner offers a foundational understanding of AWS Cloud concepts, services, and terminology.

General Management 5, Business Administration And Management, General

Gm5 Management, Business Administration And Management, General, National Certificate

Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending.

Cisco, Cisco Certified Network Profesional

Activities and Societies: Cisco CCNPCCNP certification is recognized globally and demonstrates a high level of expertise in Cisco.

Matric, Matric, 12

Matric