Byron Meredith Email & Phone Number

Greater New Orleans Area

Virus and Spyware removal.· Installed Operating Systems and upgraded computers. · Replace damaged or defective parts of PC's and Laptops.· Recovered data from damaged computers.· Saved and back-up files.· Install Small-office/Home-office networks.· Installed Home theater systems and surround sound.· Repaired cell phones and tablets.

New Orleans

• Lead IT professional for the Central Division (IA, LA, NE, SD, MO, FL, TN)
• Responsible for providing excellent customer service to program staff, Independent Contractors, volunteers, and interns
• Research, develop, and document technical solutions for various issues
• Responsible for vetting and collaborating with third party contractors who provide technical installations
• Document service requests and track appropriately in the service desk software
• Single-handedly manage the vetting, acquisition, execution, training, and implementation of corporate-wide software product

Greater New Orleans Area

• Exceeded ticket-handling goals, closing more than 15 calls daily (more than 2x the quota)
• Installed computers, Virtual Desktop Infrastructure (VDIs), scanners, RF scanners, monitors, fax machines, and printers· Added printers, label makers, and other hardware to Ochsner Medical Center networks· Reimaged.

• Constructed navigation and combat systems on U.S. Navy ships.
• Created a strategic system for mounting electrical equipment and antennas increasing the team’s performance by 30%.
• Supervised and trained a team of 25 technicians on the daily operating functions.
• Utilized layouts drawings, schematics, Navy electrical callouts, and Field Instruction and Notifications (FIAN’s) to construct radar and ship defense systems.
• Built connectors which were utilized to connect cables to equipment.
• Hardwired electrical equipment and repaired electrical systems utilizing Time Domain Reflectors (TDR)and Toners.

• Adjusted, aligned, and replaced defective parts in radios, power supplies, telephones, and vehicle mounts.
• Performed preventive maintenance checks and services on tools, vehicles, and power generators
• Used multi-meters, oscilloscopes, and waveform generators to troubleshoot and repair radio systems, equipment, subassemblies, and replacing defective components, cryptographic items, or line replaceable units (LRU)
• Obtained a government secret security clearance

Bachelor Of Science (Bs), Information System Security

Associate Of Science (As), Computer Networking Systems