Byron Mitchell Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

- Guided a team of 5 software developers and data scientists working on thedevelopment of the Moonshop application. The application consisted of severalcomponents: AI models, data pipelines, cloud infrastructure, payment gatewayintegration, front-end interfaces, and databases.- Worked with stakeholders and clients from the retail industry to plan and buildfunctionality that would ensure optimal market fit for the platform. This ensuredadequate translation of business requirements to technical requirements.- Streamlined the user flow of the Moonshop application by gathering customer feedbackto better understand and improve the user experience.- In this role, I made use of the following product management tools: Jira, Adobe XD,Figma, Asana

Cape Town, Western Cape, South Africa

- Grew follower count by 125% across key platforms by Implementing marketing strategies and campaigns that were adapted to market trends- Constructed a strong sales funnel through strategic prospecting and relationshipdevelopment, resulting in the acquisition of local and international clientele

Cape Town, Western Cape, South Africa

- Managed a team of audio professionals to create industry-ready deliverables such as filmand musical content.- Worked with cross-functional creative teams to develop multi-award-winning digitalcontent.

Cape Town, South Africa

- Used Apple certified sales methods to accurately identify a customer's needs andrecommend appropriate products or services.- Maintained a high level of customer satisfaction and retention by providing exceptionalcustomer service.- Provided hardware and software technical support for a variety of Apple products.

Harare, Zimbabwe

- Utilised Industry-standard sound design and production techniques to enhance live dailytelevision broadcasts.- Recorded and mixed audio content for various A-list national talk shows and TV shows.- Designed, implemented, and tested vital upgrades to the national live broadcast system

Harare, Zimbabwe

Worked as a lead audio engineer for Meraki Events. Duties included, but were not limited to setting up and striking live PA systems, live mixing for bands, conferences, drama productions etc. completing routine gear maintenance and cleaning.

Harare, Zimbabwe

Duties included, but were not limited to: Communicating with customer complaints, maintaining stock levels, completing daily cash ups, product sales, paying salaries etc.