Responsible for leading, coordinating, and maturing organizational Data Governance efforts among functional business units to help FedEx Office transform data into a cultivated asset.Servant/Leader liaison for FedEx Office and key business partners to align on strategic opportunities to achieve overall data strategy and data quality objectives.

Responsible for supporting the overall business analysis and direction throughout Spectrum Reach, with a constant focus on business analysis, business normalization, customer experience, and product/platform innovation.

Primary Focus: Partner across the Spectrum Reach organization to strategize, generate, and deliver innovation that empowers engagement; Making platforms and people accessible to each otherStrategy & ImplementationCollaborate with cross functional groups to determine best practice for platform workflowCollaborate with cross functional groups to determine business needs/requirements (new and ongoing)In market partnership with leadership to evangelize platformIn market partnership with end users to ensure adoption and complianceAnalytics and KPIs Post implementation end user supportUser experience Use Case creation/maintenance/testingData ValidationDocumentation writingImplementation planning and communicationRoll out platform to end userReport creation/generation/deliveryPost implementation end user support

Responsible for supporting end user learning and development activity for various technologies utilized across Spectrum Reach sales footprint and functional groups.Partner with Sales management, and the CRM team in pulling and interpreting information from internal systems.

Responsible for supporting end user learning and development activity for various technologies utilized across Time Warner Cable Media's sales footprint and functional groups.Partner with Sales management, and the CRM team in pulling and interpreting information from internal systems.

Responsible for sales automation software upgrades, implementation, workflows, and troubleshooting; responsibilities also include sales staff trainings focused on software applications and processes.Ensure best practice methods are met across the Central Region by leveraging sales automation efficiencies.Develop seamless integration points of communication between functional departments and the sales force.

Assist the General Manager and Sales Team with day-to-day operations including all aspects of the order process (new order and revision entries, copy scheduling, spot transmission, invoicing/billing, etc. ). Ensure quality and efficiency maximization for clientele by building working relationships across all business functions and industry entities.Primary liaison contact between sales, production, traffic, finance, and external/internal clientele. Oversee sales and market intelligence software trainings for local sales staff.Coordinate the functional and community outreach elements for GTonDemand.com website.Resolve any client concerns encountered in regards to Time Warner Cable and Time Warner Media Sales.

Administrative support for the Golden Triangle System marketing team. Primary responsibilities targeted on maintenance of point-of-sale graphics and print media with retail partnerships. Promoted from Marketing Intern.Facilitated non-traditional advertising plan at Parkdale Shopping Mall.Assisted execution & progress tracking of internal Digital Cable, Road Runner, and Digital Phone sales incentives.