Yue Ning Email & Phone Number

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Quality assurance - complete pre-pour inspection for every precast item. Went through all structural drawings to make sure the product meet the specifications and raised questions whenever issues were identified.Project administration - include materials calculation and procurement, recorded production stream and file relevant documents for client and our record, leisured with relevant parties and managed the delivery and installation of the products

Kuala Lumpur

- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.- Gather customer’s information and troubleshoot the issue by evaluating, analyzing the symptoms and compares data from different sources- Uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences- Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict- Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits- Follow up and make scheduled call backs to customers where necessary- Focuses and guides self and team members in accomplishing work objectives- Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization- Sets high standards of performance for self; One of top Csat contributor and help my team became the best performance team

Kuala Lumpur

To communicate well with customers through Live Chat tools.To interact in an efficient and well-mannered way using chat, email and voice.To appease players/gamers quickly and troubleshoot issues raised by the customers/internal system by verifying the problems.The Live Chat Support role is a 5 day week -9 hour shifts. The call centre operates Monday-Sunday – 24/7 – 365 days per year.Dynamic, highly motivated and a result – oriented team player with good interpersonal skillsTo handle multi-task and work around scheduled timelines within a dynamic and challenging environmentTo help and guide agents by providing correct solution, interfere before chat losing control, and give an immediate well-directed coaching after chatting.To make sure no missing chat when shift change by managing login and logout properly and smoothly through well communicating and cooperating with different shifts. To keep LivePerson team maintaining the top quality score and customer satisfaction among other teams.

Master'S Degree

Master Of Business Administration (Mba)

Bachelor’S Degree