Byron Townsend, Mba
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Byron Townsend, Mba Email & Phone Number

Director of Business Intelligence at Houghton Mifflin Harcourt at Houghton Mifflin Harcourt
Location: Orlando, Florida, United States 7 work roles 4 schools
1 work email found @hmhco.com 2 phones found area 407 and 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email b****@hmhco.com
Direct phone (407) ***-****
LinkedIn Profile matched
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Current company
Houghton Mifflin Harcourt
Role
Director of Business Intelligence at Houghton Mifflin Harcourt
Location
Orlando, Florida, United States

Who is Byron Townsend, Mba? Overview

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Quick answer

Byron Townsend, Mba is listed as Director of Business Intelligence at Houghton Mifflin Harcourt at Houghton Mifflin Harcourt, based in Orlando, Florida, United States. AeroLeads shows a work email signal at hmhco.com, phone signal with area code 407, 800, and a matched LinkedIn profile for Byron Townsend, Mba.

Byron Townsend, Mba previously worked as Director of Business Intelligence at Houghton Mifflin Harcourt and Program Manager at Houghton Mifflin Harcourt. Byron Townsend, Mba holds Master Of Business Administration (M.B.A.) from Purdue Global.

Company email context

Email format at Houghton Mifflin Harcourt

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*@hmhco.com
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AeroLeads found 1 current-domain work email signal for Byron Townsend, Mba. Compare company email patterns before reaching out.

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Profile bio

About Byron Townsend, Mba

Byron’s a United States veteran that’s been working in the corporate world solving complicated business issues for 15+ years. He’s also the author of The Ten Most Well-Guarded Secrets About Life, A Guide on How to Get You to Where You Want to Be. With his experience speaking at various conferences to educate industry leaders about analytics, surveys, and AI, Byron consistently exceeds expectations, bringing his passion for learning along with his deep experience in leadership, business and technology to everything he does in life.

Listed skills include Technical Support, Troubleshooting, Sharepoint, Hardware, and 17 others.

Current workplace

Byron Townsend, Mba's current company

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Houghton Mifflin Harcourt
Houghton Mifflin Harcourt
Director of Business Intelligence at Houghton Mifflin Harcourt
Website
hmhco.com
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7 roles

Byron Townsend, Mba work experience

A career timeline built from the work history available for this profile.

Program Manager

Houghton Mifflin Harcourt

Boston, Massachusetts, US

Rated as exceeds expectations at each yearly review, in this role I'm responsible for managing three key areas of the Global Supply Chain operations within the organization: 1) Responsible for defining and managing the strategic, tactical, and operational support of the customer relationship management (CRM) tool, Salesforce.com Service Cloud. This tool's.

Oct 2015 - Mar 2020

Project Manager

Houghton Mifflin Harcourt

Boston, Massachusetts, US

In this role I was responsible for managing the Salesforce.com projects and daily operational support for the Customer Experience department – all customer facing support teams for the organization. Additionally, I was responsible for managing the survey tool used by Customer Experience, the project list for all Technical Support teams, and multiple.

Oct 2013 - Oct 2015

Business Process Analyst

Houghton Mifflin Harcourt

Boston, Massachusetts, US

Rated as exceeds expectation at each yearly review, in this role I was responsible for managing the majority of processes for the various Technical Support teams, and for managing the CRM tool utilized by Technical Support, Salesforce.com Service Cloud. I lead and managed the Salesforce.com Service Cloud implementation for the Technical Support teams.

Oct 2012 - Oct 2013

Senior Tier 2 Technician

Houghton Mifflin Harcourt

Boston, Massachusetts, US

In this role I was a work at home agent responsible for assisting customers and Tier 2 Technicians with installations, configurations, and troubleshooting to ensure continued usability of equipment and software at a Tier II level to include, but not limited to: network connectivity, hardware replacement, and basic operating system concepts.I was selected.

Oct 2010 - Oct 2012

Ceo And Co-Founder

The Real Consultants

The Real Consultants is a consulting firm with six locations in the central Florida area, specializing in life, career, and business coaching. All of our coaching plans have a consistent success rate for our clients with a money back guarantee if they're unhappy for any reason. Our goal is to educate people such that they're empowered to change their lives.

Apr 2017 - Mar 2020

Tier 2 Technician, Technical Support

Riverdeep

I assisted students and teachers in the K-12 educational system by explaining complex technical issues into easily understandable terms. Utilizing knowledge of the customer’s environment, I was also responsible for delivering timely and high quality incident resolution, focusing on root cause analysis, prevention, and knowledge transfer.

Mar 2007 - Oct 2010
Team & coworkers

Colleagues at Houghton Mifflin Harcourt

Other employees you can reach at hmhco.com. View company contacts →

PP Polly Pauline Patrick Polly Pauline Patrick Colleague at Houghton Mifflin Harcourt Minneapolis, Minnesota, United States, United States View → AH Alyssa Halverson Alyssa Halverson Colleague at Houghton Mifflin Harcourt Boston, Massachusetts, United States, United States View → MT Matthew Thouin Matthew Thouin Colleague at Houghton Mifflin Harcourt Schenectady, New York, United States, United States View → JV Jolie Verdun Jolie Verdun Colleague at Houghton Mifflin Harcourt United States, United States View → TG Tina Guo Tina Guo Colleague at Houghton Mifflin Harcourt Guangzhou, Guangdong, China, China View → BM Betty Mintz Betty Mintz Colleague at Houghton Mifflin Harcourt United States, United States View → CH Chris Heid Chris Heid Colleague at Houghton Mifflin Harcourt Greenwood, Indiana, United States, United States View → CJ Chantel Jackson Chantel Jackson Colleague at Houghton Mifflin Harcourt River Forest, Illinois, United States, United States View → EP Ernest Price Ernest Price Colleague at Houghton Mifflin Harcourt Ashburn, Virginia, United States, United States View → JM Jeanne Morile Jeanne Morile Colleague at Houghton Mifflin Harcourt Orlando, Florida, United States, United States View →
4 education records

Byron Townsend, Mba education

Master Of Business Administration (M.B.A.)

Purdue Global

Bachelor Of Science, Management Of Information System

Hamilton College

Bachelor Of Science, Business Management

Hamilton College

Associates Of Applied Science, Network Admin

Hamilton College
FAQ

Frequently asked questions about Byron Townsend, Mba

Quick answers generated from the profile data available on this page.

What company does Byron Townsend, Mba work for?

Byron Townsend, Mba works for Houghton Mifflin Harcourt.

What is Byron Townsend, Mba's role at Houghton Mifflin Harcourt?

Byron Townsend, Mba is listed as Director of Business Intelligence at Houghton Mifflin Harcourt at Houghton Mifflin Harcourt.

What is Byron Townsend, Mba's email address?

AeroLeads has found 1 work email signal at @hmhco.com for Byron Townsend, Mba at Houghton Mifflin Harcourt.

What is Byron Townsend, Mba's phone number?

AeroLeads has found 2 phone signal(s) with area code 407, 800 for Byron Townsend, Mba at Houghton Mifflin Harcourt.

Where is Byron Townsend, Mba based?

Byron Townsend, Mba is based in Orlando, Florida, United States while working with Houghton Mifflin Harcourt.

What companies has Byron Townsend, Mba worked for?

Byron Townsend, Mba has worked for Houghton Mifflin Harcourt, The Real Consultants, and Riverdeep.

Who are Byron Townsend, Mba's colleagues at Houghton Mifflin Harcourt?

Byron Townsend, Mba's colleagues at Houghton Mifflin Harcourt include Polly Pauline Patrick, Alyssa Halverson, Matthew Thouin, Jolie Verdun, and Tina Guo.

How can I contact Byron Townsend, Mba?

You can use AeroLeads to view verified contact signals for Byron Townsend, Mba at Houghton Mifflin Harcourt, including work email, phone, and LinkedIn data when available.

What schools did Byron Townsend, Mba attend?

Byron Townsend, Mba holds Master Of Business Administration (M.B.A.) from Purdue Global.

What skills is Byron Townsend, Mba known for?

Byron Townsend, Mba is listed with skills including Technical Support, Troubleshooting, Sharepoint, Hardware, Educational Technology, Management, Project Management, and Instructional Design.

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