- Monitor system environment 24x7x365 to ensure the integrity and availability of hardware, network, and server systems.- Maintain a secure network with multiple ISP’s to achieve 99.9% uptime for all colocation and hosting customers.- Troubleshoot, configure, and replace network device hardware.- Provide design and configuration consultancy for optimal service delivery to meet SLAs.- Offer support and installation assistance for both hardware and software components, as per customer's requests.- Create reports on uptime, bandwidth usage, server utilization, and other key metrics.- Stabilize and optimize wideband networks for high-performance equipment.

- Implemented physical installation and troubleshooting of IP transit equipment in the POP.- Managed various levels of telecom support work with managed service providers to resolve system issues.- Conducted maintenance and replacement tasks for routers and servers to prevent potential issues.- Worked on projects involving dedicated lines (VPN, EVPL, MPLS, P-2-P, etc.) and broadband (DIA, public internet, etc).- Monitored and reported on technical progress and project deliverables.- Opened trouble tickets using carrier websites when network system issues arose.- Diagnosed routing protocols and provided integrated network services for customers.- Offered consulting services to clients for design and system maintenance.- Handled shipping and handling of various networking equipment.- Provided testing and dispatch to client’s sites to resolve system and technical issues related to Routers, Servers, and AP.

- Taught undergraduate level networking classes, covering network simulation, packet analysis, NAT, ACL, and Static/Dynamic Routing.- Assisted in teaching a graduate-level cyber pen-testing class, utilizing tools such as Nmap, Discover, Rasverry Pi, Kali-Linux, Metasploitable2, and VMware Workstation Pro 15.

- Managed financial activities for the Department of Russian Language & Literature.- Developed class schedules based on faculty preferences.