Bill Zummallen Email & Phone Number

Milwaukee, Wisconsin, Us

Chicago, Illinois, Us

➤ Led global NetSuite ERP improvement and integration, significantly improving accounts receivable collection and overall days sales outstanding.➤ Implemented solutions that elevated financial system effectiveness, resulting in improvements to contract management, subscription entitlements and consumption, and process automation.➤ Identified and remediated technical debt and associated risks.➤ Conducted data analysis to discover and remediate data quality and governance risks.➤ Created quote-to-cash process and technical design documentation, improvement initiatives, and supporting roadmaps.➤ Improved solutions integrations to ensure data parity and quality.

Dublin, County Dublin, Ie

➤ Delivered a comprehensive capital investment request, tracking, and approval system to a leading pharmaceutical manufacturer. The system facilitates the management of extensive, worldwide facility expansions by improving the visibility of schedules, budgets, and related documentation.

Menomonee Falls, Wisconsin, Us

➤ Responsible for technology and process merger of multiple acquired business entities.➤ Deployed NetSuite ERP & CRM and Qlik Business Intelligence to replace legacy solutions.➤ Reengineered ServiceMax to match out-of-box version and deployed it to additional business units.➤ Integrated NetSuite & Salesforce (ServiceMax) with use of Jitterbit iPaaS.➤ Migrated legacy data from acquired entities into NetSuite.➤ Deployed communications and collaboration as a service, optimized with scalability and elasticity; enabled rapid transition to a home-based workforce to avert negative impacts from COVID pandemic.➤ Migrated mergers to a unified Microsoft 365 environment.

Waukesha, Wi, Us

➤ Held responsibility for technology health and utilization, supporting 1400+ employees and 40+ sites and managed an IT budget of ~$6MM, with revenues of ~$750MM.➤ Led Microsoft .Net and Oracle JDE teams and related design, development, release, and support.➤ Directly managed the IT Project Portfolio; gathered requirements, designed solutions, and planned and led projects to successful outcomes.➤ Led IT Risk Management to ensure security, compliance, and recoverability.➤ Implemented cloud computing with an emphasis on Microsoft Azure and Office 365.

Toronto, On, Ca

➤ Held responsibility for client relations and satisfaction in pursuit of increasing budget allocation for Contax functional and development resources.➤ Conducted business requirements gathering and analysis with customers to determine appropriate solutions and/or contracted work, and developed Statements of Work for recommended solutions.➤ Provided IT transformation consultation to clients in areas of SAP solutions suite, eCommerce, integration, Basis administration, security, and audit compliance.➤ Developed technical roadmaps and statements of work to compliment clients’ business requirements, project portfolio, and overall strategies.

New Berlin, Wi, Us

➤ Responsible for technology strategy, budgeting, development, maintenance, and support serving global operations.➤ Reduced technology maintenance costs by 25% and consistently delivered aggressive initiatives while controlling cost.➤ Led teams dedicated to SAP, Salesforce, Boomi, and Microsoft administration, development, and support, with resources based in US, UK, Germany, Mexico, Brazil, India, Pakistan, and China.➤ Integral to continuous improvement projects through direct participation in requirements gathering, technical specification, solution design and development, and related documentation, testing, training, release, and ongoing support.➤ Introduced ITIL methodologies, conventions, and techniques. Utilized project management conventions and techniques based on Six Sigma and Agile.

Basingstoke, Hampshire, Gb

➤ Held full accountability for global information services delivery to more than 3,500+ clients across 30+ countries, engendering ownership and accountability among team members, leading to client satisfaction ratings above 95%.➤ Right-sourced global IT services, gaining efficiency through consolidation of IT services and support with annual savings in excess of $10 million.➤ Chaired Change Review Board, which provided global oversight to production release and support, and ensured compliance with global Change Management and Release controls.➤ Co-chaired global audit process and spearheaded the centralization of the IT audit function.➤ Managed development and support teams in Americas, EMEA, and APAC, who provided local and global support. ➤ Applied Lean Manufacturing, Kaizen Culture, Toyota Way, and related techniques to continuous improvement projects.

➤ Deployed one central ERP system across manufacturing divisions to streamline financial reporting, improve manufacturing processes, and retire four systems, enhancing efficiency and reducing costs.➤ Teamed with business unit leadership and end user communities from four unique business units to implement independent, yet central and consolidated, business management systems.➤ Realized manufacturing process improvements, achieving more efficient, timely, and accurate information leading to higher customer satisfaction and organizational profitability.

Post Graduate Program In Artificial Intelligence And Machine Learning, Artificial Intelligence And Machine Learning

Bachelors, Business Management

Associates, Management

Vocational, Computer Programming