Bárbara Da Silva Email & Phone Number

Porto, Portugal

Porto, Portugal

• Alter Solutions Portugal is a Digital Information Technology Consulting company, created by the Alter Solutions group, in Paris. Responsible for:
• Maintaining and managing the relationship with the clients, assisting them in finding solutions for their needs.
• Prospecting through various active sales methods such as, phone and email, including cold calling, contacting prospect lists, and finding new leads;
• Prepare commercial proposals;
• Prepare financial proposals;
• Detecting client's problems and providing solution proposals;

• Established in 2001, First operates in information systems and it is specialized in IT healthcare market. Responsible for:
• Analysis/Resolution of problems in applications used in multiple areas, such as Hospitals and Health Centers;
• Cathegorization of incident and issue tickets from the multiple health entities.
• Managment of the complete ticket cycle;
• Customer Service via email and phone;
• Experience in tools: Microsoft Office, Excel, Oracle SQL - Tools, Gemini;

Vila Nova De Famalicão, Braga, Portugal

• IOTECH is a Portuguese research and development (R&D) company that develops technological solutions that are focused on people and aim to respond to the needs of society, industry and companies.
• Sales Commercial;
• Representation in events;
• Notions of Marketing planning;

Mestrado Integrado Em Engenharia E Gestão De Sistemas De Informação, Management Information Systems, General

Marketing 101, Marketing

Activities and Societies: Digital Strategy Content Marketing E-mail Marketing SEM Display Advertising Social Media Analytics Final project