Power Services and Engineering Sales for the Western United States. Solutions based selling to Utilities and Industrial End Users focused on Equipment Replacement/Upgrades, Electrical Maintenance, Repair and Testing
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Senior Executive Sales EngineerSquare D Company Jul 2006 - Mar 2017Phoenix, Arizona AreaPower Services and Engineering Sales for Arizona/Nevada/New Mexico and Western TexasSolutions based selling focused on Electrical Maintenance, Repair, Testing and Modernization. Providing recommendations for Electrical Equipment Upgrades, Electrical Testing Procedures, Electrical Troubleshooting Procedures, etc. Focused on both Distribution Channel and End User level sales to Electric Utilities, Industrial Accounts, Manufacturing Plants, Military Bases, Healthcare, Cloud & Service providers, Data Centers, Financial Institutions, Food & Beverage, Machine Builders, Mining, Metals & Minerals, Oil & Gas, Water & Waste Water facilities.Product Lines including but not limited to - Schneider Electric, Square D, APC, Xantrex, Altivar, Reactivar and PowerLogic.*** LV, MV & HV Switchgear, Breakers, Transformers, Protective Relays, Motors, Starters, Controls, Variable Speed Drives, Switches, Automation, Lighting Control, Energy Management, Metering, Solar Inverters, Power Distribution, Automatic Transfer Schemes, UPS, Substations, Arc-Flash Studies, System Engineering & Studies, Safety Training, etc. Offering Design-Build and Turn-Key engineering & construction services focused on Modernization. -
Business Development ManagerEmerson Jun 2000 - Jun 2006North AmericaCorporate Manager – Partial Discharge Business Development (02/02-07/06)Sales team included 43 Sales Engineers strategically placed at 37 locations throughout North America within Electrical Reliability Services and High Voltage Maintenance Divisions with annual revenues of $88M. Specific responsibilities include:Sales: Develop and execute all phases of the sales plan to insure effective and timely customer service and sales response, including personal involvement in the sales process to drive program results. Develop and implement all sales tools necessary for local support including quotation templates, standardized pricing guidelines and sales training. Sales Management: Formulate, communicate, implement and evaluate strategies and tactical sales plans for all North American Regions. Evaluate sales performance against program goals. Provide coaching and developmental support to continuously improve capabilities of the sales team.Customer Relationship Management: Partner with customers to plan strategies, provide quality service, train personnel and provide support for attainment of goals and objectives.Marketing Support: Implementation of national marketing programs to support the program growth. Identify and coordinate marketing research and literature development.Senior Management: As a member of the senior management team, communicate effectively with the operations teams to drive customer satisfaction and growth.Manager – High Voltage Maintenance Michigan Division (02/00-02/02)Responsibilities included management and development of a Power Services Business within the Michigan Region. Open the Michigan Office and developed a Service Business growing from start-up to $4.5M in 2 years. Responsible for annual P/L of $5.0M for 2002. Growth included hiring and development of a work force of 21 Field Engineers, Technicians and Administrative staff. The development of this business unit achieved and maintained a GP percentage exceeding 24%. -
National Training ManagerAbb Jun 1994 - Jun 2000Auburn Hills, MiManager National Training Center, Senior Field Service EngineerAs Manager, responsibilities included management, business/program development and delivery of training to industrial customers. Developed and implemented a highly profitable business plan acquiring annual revenue exceeding $5.0M in 5 years.As Senior Field Service Engineer developed, supervised and performed procedures for start-up, commissioning, troubleshooting and maintaining 15KV Unit Substation and LV Power Distribution Systems. -
Program Coordinator/InstructorGeneral Physics Corporation Nov 1992 - Jun 1994Troy, MiProgram Coordinator/Senior Staff SpecialistResponsible for management, development and delivery of Electrical Testing and Safety Training within the Manufacturing Operation Business Team. -
Emc(Ss)Us Navy Aug 1981 - Nov 1992Nuclear Trained Chief Electrician (Submarines)Senior Classroom and Laboratory Instructor for the Electrical Proficiency Phase Maintenance School at NPTU Ballston Spa, NY.Electrical Division Leading Petty Officer at the D1G Land-Based Nuclear Prototype in Ballston Spa, NY.Electrical Division Leading Petty Officer onboard USS Hammerhead (SSN 663)Awards included: Navy Achievement Medal, Master Training Specialist, Good Conduct (2), and National Defense Medal
C. A. (Skip) Hicks Education Details
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Industrial Technology -
Industrial And Systems Engineering
Frequently Asked Questions about C. A. (Skip) Hicks
What is C. A. (Skip) Hicks's role at the current company?
C. A. (Skip) Hicks's current role is Utilities Sales Management.
What schools did C. A. (Skip) Hicks attend?
C. A. (Skip) Hicks attended Southern Illinois University, Carbondale, University Of Michigan.
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