C Anand Kumar Email & Phone Number

• Having 5.2 years of professional experience in Learning & Organizational Development working onvarious LMS tools like SAP (Success Factors), Cornerstone on Demand (CSOD), MyLearning,My Classroom, Workday, Learn and Quick base.• Managing virtual learning sessions conducted by GSK.• Creating courses and events regarding training for the Participants, Mentors and Coaches in the tools.• Worked on creating security, audience, and auto trigger emails for the sessions in Success Factors, Cornerstone and MyLearning.• Worked on Purchase Request Tool and Purchase Order Tool which is used to submit the materials request to the supply support team to get required approvals from the different financial approvers of GSK.• Virtually resolving technical issues, and incidents in Success Factors.• Good experience with Success Factors in scheduling the session, updating transcripts of users, creating events, extracting reports, updating users' attendances, creating courses and curriculums, creating.deep links, creating Assessments, etc.,• Solving issues with the participants, coaches, mentors, program managers, clients, and presenters directlythrough ServiceNow.• Developed and implemented new process changes for improving the efficiency of the business with the client.• Managing new employee orientations, high profiled sessions, consulting workshops, soft skill trainings,connected learning classroom sessions, and virtual meetings.• Maintaining a weekly contact with clients to discuss better ways to deliver the trainings• Reviewing demand plan for the entire year and make necessary corrections.• Monitoring the sessions scheduled for the entire year and keeping posted to stakeholders if any necessary action is required.• Handling course cancellations, rescheduling and adhoc requests from the clients.• Managing Purchase requisitions and Purchase orders for the logistics required for the courses• Creating a session scheduling report as per stakeholder requirements and sharing with the respective team members for action.• Working on learning tools -SAP Success Factors, Workday, Cornerstone on Demand.• Quality audits for the entire team.• Scheduling sessions in different locations according to client demand.• Prepare documents describing the process for future reference and as the tool representation for new beginners in the same.• Sending weekly, monthly, and quarter-wise reports to the clients.• Working on Salesforce tickets to clarify the queries of new joiners regarding trainings.• Updating data in Tableau dashboard for client’s visibility