C. Brett Capps Email & Phone Number

St. Louis, Mo, Us

United States

* Authored over 15 departmental standard operating procedures: research and resolutions for vendor disputes, non-trade AR errors and mitigation steps, and credit/debit memo processing for specific resolutions.* Project Lead on Finance Training Index Project Team: review/update existing materials, create review schedule of content, cross collaborate with other groups, solicit new training and development documents for field finance personnel.* Train and develop new Accounting Clerks for FST West Region footprint; coordinate cross-training opportunities for growth and development.* Research and resolve vendor disputes (receiving issues, billing errors, short payments, other related accounting issues) with appropriate resolutions to mitigate losses and improve supplier relationships.

* Accounts Payable: Issued invoices, accepted payments and balanced individual files and accounts; prepared, and reconciled deposits; issued past due notices and followed up on delinquent payments. * Risk Management: Conduct research on subject properties (verify chain of title, current ownership, identify and remedy risks for fee simple ownership), continuously monitor for title commitment compliance, identify and cite exceptions post-closing outside of standards, issue policy binders as appropriate with findings. * Reviewed Google account and web traffic data; built and maintained company website to increase visibility and accessibility for clients and customers. Used data to determine customer solutions.* Coordinated with lenders to create required disclosures and other closing documents: balancing, verify endorsement eligibility, resolve exceptions to policy and mitigate additional risks. * Created and maintain title insurance database by implementing common exception language database codes for consistency of most exceptions applicable to real estate.

* Budget/ Forecasting: Generated department forecasts and Project Summary reports to applicable managers and updated budget information for operating and capital budgets. Monitored costs associated with division projects; ensure management approved deviations. * Assisted with month-end closing procedures: monthly accruals, purchase card reconciliation and reporting, travel advance reconciliation, and requisition coding. Effectively reduced accruals to 30-45 days from 90-day average.* Reconciled expense reporting in accordance with company accounting policies for reimbursement. * Administrative duties: managed appointments for VP and Project Coordinator; managed office files documents and employee data in a systematic manner for storage and recall; event management for meetings and celebrations for division.

Salem, Mo

* Responsible for opening new accounts and originate new and existing loans. Adhered to state and federal lending and deposit regulations to mitigate risk. Initiate wires as appropriate within bank policies.* Trained new tellers and bankers on systems, processes, procedures, and policies to mitigate risk to ensure operational excellence. * Backup management in the absence of bank management by approving overlimit transactions and other processes within controls.* District F.O.R.C.E. leader- led weekly coaching call for all branch customer service ambassadors. Calls include coaching, presentations, guidance, and sharing real-life experiences. * Tracked and monitored branch’s pipeline and daily bank data in self-made spreadsheets and reported numbers and progress to branch management.* Salem Pershing ATM Teller; responsible for weekly balancing, maintenance, and all other ATM tasks.* SWMO Development Network Chapter Secretary/ Event Coordinator.

* Managed large shift teams and achieved projected targets.* Responsible for follow-up of all crew pertaining to job performance and feedback, light administrative/ clerical duties, cash handling and deposits, and serve as hospitality ambassador for all guests.* Training/HR: Trained and certified several crew trainers and zone managers, assisted with annual reviews with documented training and individual growth plans, disciplinary actions/ terminations, promotion recommendations, and maintain “Hiring to Win” system for applicants including interviews and offers.* Attended McDonald’s Basic Shift Management courses and ServSafe certified.* Average 100% audit score for both training and food safety systems and on Mystery Shop scores.

Bachelor Of Science - Bs, Accounting, 4.0

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, 3.96 Gpa

Graduated magna cum laude with distinction in leadership and management

Associate Of Science - As, Business Administration And Management, General, 3.815

Graduated with honors