C.D. Davies Email & Phone Number

Charlotte, Nc, Us

The continuing development of new fintech start-ups will transform the mortgage industry by allowing institutions to partner with companies that have an edge in specific components of the digital experience, rather than having to build their own technology platforms. My experience in using fintech to transform companies started with my leadership of LendingTree, which was itself a disruptor in the industry, introducing digital acquisition of clients to the lending space. At Capitol One I developed strategies to grow digital marketing, and because of this background was recently tapped to start up Citi’s Digital Bank, creating the roadmaps to develop their digital client experience.Advising and investing in young companies that are innovating in financial technology was a natural addition to my career. Leveraging my experience with the application of cutting-edge technology and my deep knowledge of the mortgage industry, I have partnered with QCFintech, a start-up incubator and consulting firm, to guide and grow fintech start-ups. I am engaged with the fintech community around the mortgage space looking for opportunities to construct a new form of client experience in mortgage lending that is built on partnership with various start-ups.Current projects:Advisor and investor to ESGRO and One DonationOfficial advisor to BotsplashI welcome discussion with start-ups, private equity firms, and mortgage institutions.cddavies12@gmail.com

New York City, New York, Us

New York City, New York, Us

New York, New York, Us

Global Mortgage operates in 10 countries with over 6,000 associates and $1.8 Billion in revenues. While Head of Global Mortgage I was also CEO of Citi Mortgage, their U.S. subsidiary. My initial directive was to grow the U.S. mortgage business. By establishing a culture of disciplined execution, upgrading leadership talent, and leveraging my 30 years of management experience in financial services and mortgage banking, I exceeded all goals established prior to my arrival, including revenues, expense, CRA, EBIT, and ROA, and by 2016 JD Power ranked Citi #1 for purchase transactions. That same year, the executive leadership made the strategic decision to optimize for return on capital for the overall bank by minimizing the mortgage servicing owned. My role was then to orchestrate a transformation of the mortgage company while maintaining service to our most valuable clients.Key components of this transformation:► Securing, negotiating, and delivering on the sale of $100 Billion in mortgage servicing rights ► Outsourcing the operations of a $60 Billion mortgage servicing portfolio► Entering into partnership with Black Knight and Digital Risk to offer digital mortgage origination and to improve the digital client experienceExecution of these complex processes additionally required maintaining a positive, productive, and healthy working environment while decreasing the workforce synchronous with the decrease of mortgages being serviced. While Citi maintains a mortgage organization, its size and structure now optimizes return on capital while maximizing revenue.

New York, New York, Us

This position was concurrent with my duties as CEO of Citi Mortgage and Head of Global Mortgage. Because of my digital background from LendingTree, I was tapped to start up Citi’s Digital Bank. My major initiative was to develop the digital roadmap to get us from start-up to client acquisition in the most efficient and effective manner. This included determining the proper order of operations, in-housing components vs. partnering with smaller companies with expertise in specific areas, developing digital marketing and digital acquisition strategies, acquiring customers, branding, and delivering on branding promises.

New York, Ny, Us

QBE North America was a $1.5 Billion insurance carrier and service provider to the mortgage industry and a subsidiary of QBE Insurance Group. Broadening my industry experience while remaining within the mortgage space, I became CEO during a time of profound internal and external changes.Internally, QBE had purchased two forced-placed insurance companies and it was my job to integrate the two companies into one while simultaneously transforming the newly integrated entity into a shared services business model.Externally, the government agencies that regulate the mortgage industry were initiating sweeping changes to regulations and employing additional scrutiny on the mortgage industry. During my previous work at LendingTree, Wachovia, and Capitol One, I had developed an excellent, trusted reputation with the various agencies including Fannie Mae, Freddie Mac, OCC, and CFPB. I leveraged that reputation to navigate QBE through the regulatory changes and interaction with these agencies.

Mclean, Va, Us

Capital One is a diversified banking company focused on consumer and commercial lending and deposit origination. As President of Home Loans I managed a $50 Billion servicing and asset portfolio while taking initiatives to grow our mortgage services and continually improve our reputation with both consumers and regulatory agencies.Several initiatives:► Installed new point of sale and loan origination system within 18 months► Created a mortgage and home equity origination channel► Built an online servicing platform► Transitioned three servicing portfolios, receiving a Satisfactory rating from the OCC

Charlotte, Nc, Us

LendingTree is the nation’s leading online lending exchange. The company was still a fairly new start-up when I joined the company as CEO and later became Vice-Chairman.Building upon my years of experience in banking and mortgage lending at Wachovia, I was responsible for the strategic direction and all other aspects of LendingTree, LLC: LendingTree.com, LendingTree Loans, HomeLoanCenter.com, GetSmart.com, and LendingTree Settlement Services, LLC. My guidance resulted in significant expansion and increased profits.CHIEF EXECUTIVE OFFICER (CEO): Jan. 2007 – Jan. 2008VICE CHAIRMAN: Feb. 2008 – July 2009Key Initiatives:► Significantly reduced expenses by $110M that led to a $35M Operating Profit (excluding one-time expenses) during 2007, the worst year in the mortgage industry’s history► Redesigned business model, resulting in the expansion of company’s lender base which increased the number of purchased transactions► Created a unique National Marketing Campaign that combined offline and online media to effectively position LendingTree as a trusted advisor in the mortgage marketplace

San Francisco, California, Us

My career at Wachovia spanned 18+ years of service with many positions of progressively greater responsibility, culminating in being named CEO of Mortgage Corp in 2003. I was responsible for the growth, profitability, customer satisfaction, and operational excellence of this top ten mortgage company, leading and managing a large cross-functional leadership team with 3,500+ associates across three distinct business channels (retail, direct, and third party).During my tenure, Wachovia Mortgage (formerly First Union Mortgage Corporation) was one of only four mortgage companies awarded the JD Power and Associates “5 Star” designation in 2005 for origination experience. Key Accomplishments:► Tripled market share within three years from 0.7% to 2.1% and moved industry ranking to the 10th largest mortgage provider in the country (from 24th)► Created a strategic partnership with Palisades Technology Partners to design and implement a new retail technology infrastructure that resulted in a 75% increase in productivity, a 35% decrease in cost per loan, and a 40% decrease in cycle time► Doubled retail sales force to exceed 1,000 associates within two years► Increased mortgage business volume by 800% (from 0.25 to 2.0 mortgages per bank branch/per month)► Successfully led organization through all required OCC audits, resulting in positive results