• Saved a major customer relationship by actively listening to customer concerns regarding a premium salt product, adjusting critical process inputs, and improving performance by 30% and highlighted new secondary metrics to improve sales with new customers• Responsible for a breakthrough innovation process for a new solar/sea salt product which utilizes free solar energy for evaporation to produce a flaky, high surface area product that is comparable to a competitor's high cost, energy intensive product• Managed a production intern, remotely, for a NPD project during COVID-19 crisis which required extensive communication with employee and stakeholders related to experimental methods, budget constraints, and a timeline impacted by illness• Influenced internal customers for a quality process revamp for maximizing sampling efficiency for North America mining facilities, which resulted in reducing wasted resources up to 20% for multiple quality departments• Lead the scientific/technical development of a new product for lighter, more consumer friendly, water softening blocks from idea/concept to commercialization through the technology stage-gate process, on time and budget

• Organized over 30 internal taste panels using descriptive analysis and time intensity to statistically evaluate sensory and taste in development for a new, topically applied, low sodium salt prototype in preparation for consumer panel testing• Collaborated with external focus group companies for consumer and trained panel testing to compare topically applied low sodium prototypes in preparation for new product commercialization• Measured statistical difference for over 50 ingredient changes/substitutions, internally, utilizing triangle, duo-trio, and other discrimination tests for in-market, topical, seasoning blends• Participated as a trained expert in hundreds of descriptive analysis, discrimination, and time intensity for new seasonings, flavor blends, and applications for B2Bs and consumers

• Researched ASTM standards to update and author new SOPs in an effort to standardize quality reporting for manufacturing sites at a companywide level• Identified numerous unknown foreign material complaint samples and wrote reports that recommended corrective action to the quality and operations partners