Catherine Healey Email & Phone Number

Menomonee Falls, Wisconsin, Us

• • Problem: Fraud processing error rates were consistently near SLA with card processor putting servicing of portfolio (33% of revenue) at risk. Solution: Dramatically reduced highest error category in processing fraud cases .in collaboration with fraud agents.• Problem: Collections back-office support systems upgrade from ftp to cloud process. Led an effort to retire technical debt rather than patch the existing UI. Persuaded team and stakeholders that the additional effort was not significant and easily doable within the deadline.• Provide technical leadership to junior developers in an agile, pair programming, TDD environment.

Detroit, Michigan, Us

• AEM migration from 6.1 to 6.5. Technical consultant to business team. • Develop and launch microsites on 6.1 AEM platform during peak.

East Lansing, Mi, Us

Lead a class of 30 + adult learners with little or no prior web development experience to be employer competitive. • Students complete 3 portfolio projects to demonstrate full stack abilities in a fully remote learning environment via Zoom, Slack.HTML5, CSS3, SASS, JavaScript, BootStrap, NodeJS, MongoDB, MySQL, Heroku, Git, GitBash CLI, pair programming, remote teaching.

New York, Ny, Us

Develop new AEM components for large agricultural client.• Work collaboratively with a distributed team using Agile methodology.• Code AEM FE components from Sketch comps utilizing BE JSON endpoints.Mac Pro, HTML5, CSS3, SASS, JavaScript, Typescript, AEM, Stencil, Maven, CLI, Jest, Jenkins, Git, bitbucket, AWS, Sketch, JIRA.

I learned a lot along the way and had some fun.• Director of Hospitality Birmingham Suite | Birmingham | 06/2017 – 03/2020• Amazon/Ebay third party sellers | Birmingham | 06/2011 – 04/2017• Owner/Designer Fossati | Birmingham | 01/2007 – 12/2011

Oversight of chryslerfinancial.com• Saved $2.47M customer complaint calls site security and stability issues.• Built a core team of project managers to oversee distributed teams. • Developed 3-5 year strategic and tactical plan. • Accomplished strategic milestones ahead of schedule. • Collaborated with OEM to develop co-branding.• Gained prominent placement on Chrysler, Jeep and Dodge sites. • Increased self service usage from 5% to 20% (150k to 600k) customers.• Increased online acquisitions to 14% of all acquisitions. • Design to delivery products. Co-branded acquisition and owner services

Operational oversight of chryslerfinancial.com• Bronze Caddy award in the interactive automotive category.• Oversaw new online application development including payments, statements, reverse payment estimator, credit application, address updates, remarketing, Spanish, email-based contact us, internal search.• Oversaw and launched US and Canadian site refresh in multiple languages.• Shared resources with Mercedes Benz, Truck Finance, Canada, and Europe.

New York, Ny, Us

• Liaison to Automotive Clients.• Mentored junior developers, workload allocation. UNIX, HTML, CSS, SQL, JavaScript

Dearborn, Michigan, Us

Web Developer: (1996-1997)• Design to delivery of tracking software to support manufacturing processes.PC, HTML, CSS, SQL, JavaScriptSoftware Engineer: (1991-1996)• Improved engineering productivity from weeks to days. • Design to delivery of integrated suite of workflow applications for crash/safety engineers.• Develop training materials and mentor engineers in use of 3d simulation and 2d graphing software.UNIX, C/C++, Perl, grep, EPS, make