Christina Hurley Email & Phone Number

Jacksonville, Florida, United States

Cybersecurity Consultant, IT Support Coordinator, IT Project Manager.Implemented Cybersecurity policies within organization’s IRP, BCP, and WISP - according to NIST SP 800-61 Rev. 2 standards.Collaborated with service partners to ensure prompt resolution of tickets and incidents.Assisted with the provisioning of workstations and created documentation for organizational records.Project lead on cloud VOIP migration project, resulted in productivity improvement. Identified and assessed security risks, developing and implementing mitigation strategies.Regularly audited Entra ID logs for abnormal sign-in events and device compliance.Implemented and managed Microsoft Intune policies to secure devices for business travel to countries with a Level 2 travel advisory rating, ensuring compliance with enhanced security protocols and data protection measures.

Analyzing Alerts from SIEM systems and responding to clients via ticketing systems.IDS monitoring and analysis through SIEM.Provided incident analysis, responses, and remediation using SIEM tools.Developed and implemented a streamlined process for managing security incidents in Onedesk, resulting in a 30% faster resolution time and a 15% increase in efficiency in tracking and resolving issues.Advised incident responders on steps to take to investigate and resolve security incidents.Investigated security incidents to identify areas of improvement regarding security measures or policies.Reviewed and managed day-to-day log collection activities according to SOP.Created and documented reports of incident trends per client request.Debugged code on alert parsers to minimize downtime and maximize ticket execution. Re-configured network monitoring software (Splunk) to prevent false positives and wasted billable hours.

Started as an IT Specialist and transitioned into a Web Developer.Designed/supported new and existing websites for clients.Produced dynamic webpages for data display and entry using HTML, PHP, Web CMS.Scheduled routine site audits using Google Search Console.Supported patch management on CMS systems.Implemented RBAC and rule of least privilege for clients with multiple contributors.Integrated data from various back-end services and databases.Modernized basic security controls to include 2FA, strong passwords, unique admin IDs, current practices for Robot.txt files, and up-to-date SSL certificates.Resolved technical problems by answering user inquiries about computer software/hardware operation.Diagnosed and resolved computer and printer malfunctions efficiently and reduced downtime by 22%.Performed regular maintenance on PCs, laptops, drones, and printers.Re-imaged afflicted IT systems when necessary. Wired ethernet cables and neatly labeled/routed cables for expanding company network.Authored wiring diagrams/installation documentation for company archives.Maintained client archives of deliverables and media libraries locally and on web servers.

Jacksonville, Florida, United States

Wired varieties of cables and connectors such as Cat5, Cat6 (plenum & non-plenum), Coax, RJ45 A&B, RJ11, variety of Din connectors (male & female), 6.35mm 1/4 male connectors.Soldered wires to connectors as specified by schematics from vendors such as Curbell, Medline, and Crest.Manufactured custom connector housings from Delrin rods using lathes and drill presses.Labeled and managed cables according to specifications.Troubleshooted electrical connections and wiring.

Bachelor Of Science - Bs, Cybersecurity + Information Assurance

Bachelor Of Fine Arts - Bfa, Graphic Design