Senior Certified IT Specialist (Level 3 - Thought Leader) providing business appropriate technology solutions to clients in a pre-sales capacity of major market expansion into GMU. This role involves customer development, positioning of infrastructure solutions for datacenter, unified communications and managed services for clients, development of statements of work (SOW), technical writing to RFP and proof-of-concept requests. Partner/vendor certification and authorization requirements for Microsoft Cloud Solutions, Saas, BYOD and Hosting. Furthermore, responsibilities includes overseeing customer satisfaction on delivery of proposed solutions that provide true business value.Developed executive level presentation on feasibility of migration solutions and presented to C-level stakeholders Managed all technical/project management aspects of delivery of international AD and Exchange 2007 migration QMM AD and Exchange SME and migration lead• Demonstrate solution and product capability by doing customer presentation• Mentor team members• Work with offshore team to ensure project tasks are done in a timely manner• Maintain good relationship with the customer executives

Lead delivery teams, mentor and coach team members, develop cohesive and effective teams focused on successful delivery of project deliverables.Create effective and creative infrastructure solutions for the customer with "outside of the box" approach to technical tasks. Ensure quality of project deliverable while adhering to project timelines and cost commitments. My projects have included assessment, gap analysis, architecting of infrastructure solutions and full life cycle implementations. Communicate with key stakeholders, acts as a point of escalation.Working as a Solution Architect providing deep knowledge of Microsoft technologies for server, storage, networking, vmware, consolidation and virtualization, high availability and partner applications to major sales account teams, customers and partners in USA and EMEA region. Original team member of the Mobile Systems Practice. Expert in all Blackberry and Mobile platforms (Tangoe,Blackberry,Traveler) MDM products and management solutions including high availability and replication. Exposed to all forms of pre-sales customer development including solution presentations, proposal preparation, project management, responding to RFP, RFI and POCs

Redbook IBM Leadership – ProjectWhile serving in Intel coordination roles, I authored the IBM Redbooks publication, Implementing Windows Essential Business Server on IBM BladeCenter S, REDP-4455-00. This book discussed the implementation of the IBM®BladeCenter®® modular chassis design, together with Windows Essential Business Server. In addition, this solution included the integration of Microsoft SQL Server 2008 and is designed for medium sized businesses that have the same level of IT services as enterprises but at a lesser cost and management for the business.I discussed with Project Leader and receive the announcement that I was nominated focal point. The timeline to developed and wrote the publication it’s too short. The countdown to finish is 19 days only, very aggressive to building a Redbooks; however I realized is the first reason that I was submitted in a competitive nomination procedure to writing this publication. To accomplish the decision, I announced the activities and a meeting to inform the issues, arrangement and progress each Monday. I was responsible for coach the other resident.I was asked to join because others could benefit from my vast knowledge in the area of Intel support. Technical discussion and the sharing of ideas is very common with this situation. I lead all phases and skills that matched the scope during the Redbooks publication. Also, I created the three appendixes (A, B and C) to help clients to build their environments. "http://www.redbooks.ibm.com/Redbooks.nsf/RedbookAbstracts/redp4455.html?Open";

Was handling complex infrastructure transformations and selected to be the only person from the vendor side to go for product training and evaluate a product (the product was Presentation Server 4.0 suite)Provide onsite support and administration of existing Exchange 2007/ 2003 and 2000 infrastructure. Develop and test disaster recovery plan for EMAD Team (exchange messaging and active directory team, maintain concurrency of lab / production / DR sites. Provide 3rd tier troubleshooting and issue resolution for existing Windows 2000 / 2003 AD infrastructure. Also responsible for existing mail-integrated solutions ( Ironport / Blackberry Enterprise Server).Member of migration project team, working on preparation, implementation and support.Install VMware ESX Clusters with HA / DRS availability, develop and implement migration plan from Exchange 2000 to Exchange 2007 running in a VMware ESX cluster on IBM server 3950 hardware with DS8000.Implement Hyper V - provides single set of integrated management tools for managing both physical and virtual resources.

Provide leadership to the IT department and also Systems Engineer for LA customers which includes Pirelli,Petrobras.TV Globo and Whirlpool - LAR, with offices in Brazil, Chile, Argentina and Venezuela - Supervise, train and evaluate staff on problem resolution, individual performance, technical support and troubleshooting strengths. - Plan, organize, coordinate, and direct the activities of IT Department. - Research, develop, and evaluate information technology management needs and problems related to systems hardware and software, including applicable vendor applications, data base management, and operational control packages. - Maintained and administered the WAN/LAN systems. - Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals - Document, maintain, upgrade or replace hardware and software systems. - Support and maintain user account information including rights, security and systems groups - Architect and implementation of Windows Server (Active Directory), Exchange Server versions 5.5/2000/2003 and Exchange 2007 in large organizations, having acted in the management of implementation projects, support and supervision of teams. Migrations of Messaging Environment from 3Party Vendors (Domino and Groupwise) to Microsoft Exchange Structure