Since March 2024, as a Customer Service Representative at HIPUS, my focus has been on enhancing client interactions through effective problem solving and team leadership. My tenure at Kintetsu World Express honed these competencies further, following a successful sales role at ORIX Group, where I first developed a knack for understanding customer needs. Although my formal education isn't listed, my on-the-job learning and skill in employee training have been critical in delivering excellence in customer service and fostering a collaborative work environment.