Building exciting SaaS products.

Collaborate with cross-functional teams and lead the design of mobile-first products through an end-to-end process from problem definition to implementation. After redesigning the eGift Card purchasing experience in Phase 1, the team's efforts resulted in a 192% increase in the product's conversion rate. The primary goal at Walmart is to create a streamlined experience that serves millions of daily customers shopping for financial products and services on Walmart.com.- Focus on the entire customer shopping journey and lead the design of four products across iOS and responsive web: Gift Card, Home Protection Services, Affirm, and Walmart-CapitalOne Credit Card.- Lead the design workshops with leadership to establish the North Star vision, leveraging insights from competitor analysis and customer data to deliver actionable design solutions.- Partner with PMs and business teams to identify challenges, discover edge cases, and provide practical design solutions.- Drive rapid iteration cycles, integrating feedback loops to refine designs solutions and ensure alignment with customer and stakeholder expectations, including leadership, PMs, and cross-functional teams.- Work closely with PMs and ENG teams to ensure the quality of implementation

I provide creative design solutions for various data visualization projects aimed at helping users quickly understand the cybersecurity landscape of Azure data centers worldwide. Additionally, I collaborate with the engineering team during product implementation.- Design data visualization solutions for Azure's Cloud Collaboration Center, embedding real-time data to help internal teams monitor the health of data centers.- Collaborate with cross-functional teams and lead the iteration process.- Contribute design assets within the larger group, including design system maintenance and assisting others in designing presentation decks.

I help the team resolve over 100 product issues and design products and features under Samsung’s One UI framework for the carrier partners.- Lead design ideations, concept development, and the launch of Samsung's innovative services through constant communication with cross-functional teams.- Create alternative solutions based on carrier stakeholders' proposals, improve existing designs, and promptly resolve UX issues during the implementation process.- Lead review sessions with key stakeholders to ensure final solutions meet user needs, carrier requirements, and technical feasibility for engineering teams.- Assist the team in developing strategies to minimize deltas based on Samsung's One UI framework.

I help the team design a B2B portal for Chempoint to transition into an eCommerce platform for its partners’ chemical products.- Design websites and internal projects, including e-commerce platforms, marketing/campaign, and websites.- Collaborate closely with leadership to ensure Chempoint’s overall design vision was integrated and supported in the product design.- Develop process flows, wireframes, prototypes, high-fidelity mockups, and detailed UI and visual design specifications for the web.

Work in a fast-paced environment and contribute to all aspects during the design process, including user research, interaction design, and visual design. During testing, my team helped our target users increase their efficiency in team collaboration by 69%.- Contribute to all aspects of design, including user research, prototyping, and development.- Collaborate with Product Managers and stakeholders to help define project initiatives.- Establish conceptual designs and suggest product directions based on research and requirements.- Create and design mood boards, style guides, and logos to establish the visual aesthetic of the products.- Work closely with researchers, engineers, clients, and product management to rapidly iterate designs based on data, feedback, and technical constraints.

- Provide UX design consultant service to a non-profit organization to help them design an Android app- Facilitate the engineering team from Global Good with their problem statements, user flow, and wireframes

- Assist the team with research, competitor analysis, and conduct multiple interviews to analyze competitor apps’ pros and cons- Facilitate client’s product visions with research, wireframe, prototype, and mocking up user experiences for digital products- Design wireframes and test prototypes to improve the experience of onboarding progress, meal suggestion screen, and other features- Provide the client with tangible next steps for the future app design

- Provide the users’ insight and market research that focuses on the Chinese market, and work with factory engineers to manage the manufacturer production- Determine the design solution and discuss the business strategies with the investor

- Collaborate with mechanical engineers to develop CAD models, and create 3D visual renderings- Test fabrications of aviation passenger chair to evaluate the manufacturing process

- Taught Chinese to native English speakers.- Designed lessons’ material for 8~12 years old children