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@gametime.co
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Christopher Lucas is listed as Trust & Safety Associate @ Gametime | Cybersecurity Expertise based in Bibb County, Georgia, United States. AeroLeads shows a work email signal at gametime.co and a matched LinkedIn profile for Christopher Lucas.
Christopher Lucas previously worked as Trust & Safety Associate at Gametime and Senior Customer Support at Gametime United. Christopher Lucas holds Bachelor'S Degree, Cyber/Computer Forensics And Counterterrorism, Senior from Southern New Hampshire University.
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As a Trust & Safety Associate at Gametime, I utilize my cyber forensics skills and knowledge to review various escalations and provide feedback and resolution to Fan Happiness agents. I have been working in this role since November 2021, and I am passionate about ensuring a safe and enjoyable experience for all fans who use the platform to buy and sell tickets for live events.Prior to joining Gametime, I was a Senior Customer Support at Gametime United and a Customer Care Advocate at Carvana, where I gained valuable experience in customer service, coaching, training, management, and account management. I am proficient in using various customer relationship management (CRM) tools and have a strong problem-solving and communication ability. I am also pursuing a bachelor's degree in cyber/computer forensics and counterterrorism at Southern New Hampshire University, which aligns with my interest and career goal in the entertainment industry.
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United States
Review various escalations and provide feedback and resolution to Fan Happiness agents. Investigate purchase behavior and profile details Review Snap and Sell requests and provide determination Management of banned accounts Assist fans who have received invalid card rejection at time of purchase Review contact escalations pertaining to unrecognized charges and unauthorized activity on a fan’s account
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Christopher Lucas is listed as Trust & Safety Associate @ Gametime | Cybersecurity Expertise.
AeroLeads has found 1 work email signal at @gametime.co for Christopher Lucas.
Christopher Lucas is based in Bibb County, Georgia, United States.
Christopher Lucas has worked for Gametime, Gametime United, Carvana, Kelly Services, and Amazon.
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Christopher Lucas holds Bachelor'S Degree, Cyber/Computer Forensics And Counterterrorism, Senior from Southern New Hampshire University.
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