Office Manager
S&D Home Improvement
Oct 2023 - Sep 2024
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C M. Email & Phone Number
Delivering support through service
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 71%
Role
Delivering support through service
Location
Eaglesham, Scotland, United Kingdom
Who is C M.? Overview
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Quick answer
C M. is listed as Delivering support through service based in Eaglesham, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for C M..
C M. previously worked as Office Manager at S&D Home Improvement and Routine Inspection Administrator at Clyde Property. C M. studied at Carluke High School.
Profile bio
About C M.
I have a huge range of experience including face to face and over the phone. I thrive on helping others reach their goals and aspirations. Always happy to help people and always willing to learn new skills from others in order to enhance my skills. Always open for new opportunities where I can develop my existing skills and use them to the best of my ability and contribute to a forward moving company.
9 roles
C M. work experience
A career timeline built from the work history available for this profile.
Routine Inspection Administrator
Mar 2022 - Sep 2023
Counter Fraud Specialist
Dedicated Motor insurance campaign for 1st Central Car InsuranceReceiving and directing all initial customer interaction by phone and emailMaintaining up to date knowledge of the product and services to offer accurate and precise informationCoordinate through multiple departments to ensure all facets of the customer requirements are met Fully trained in all CRM relating to customer details and company servicesEnsuring all customer challenges are concluded with high satisfactionMaintaining and creating accurate call logs
Jan 2019 - Mar 2022
Customer Advisor
Feb 2016 - Nov 2018
Retention Advisor
Fully proficient in Inbound and Outbound Call typesHandle all escalated calls quickly and professionallyMaintain all personal and team targetsUp sell customers additional products when availableCoach and train team members on soft skill such as conversational skill and client processes
Oct 2011 - May 2017
Retention Specialist
Inbound work relating to customers accountsProfile and match best package suiting to customer needsMeeting and exceeding person and team targetsAdhering to all DPA protocolsFully trained on all in house systems
May 2010 - Mar 2011
Performance Coach
Company wide conversational specialistVersed in a variety of coaching modelsContributed to the design and implementation of call stricture guidelinesLiaise with Quality, Learning and Development and Operation Department to roll out campaign projectsImplemented new styles of coaching to ensure higher efficiency in administration work and to ensure a smooth transition from Grad Line to the sales floorRemote monitoring all new agents on all aspects of the needed call structureInbound and Outbound work providing accurate product knowledge and raising awareness of Sky features and benefits
Oct 2007 - May 2010
Advisory Sales Specialist
Carphone Warehouse
Specialist in in house work giving information on products and selling any other additional productsAdhering to DPA and FSA guidelinesMaintaining personal and team sales targets in a competitive sales environment
Feb 2006 - Dec 2006
Administrator
John Simpson Transport
Taking orders from both private and commercial customersData entry via in house systemsadhering to all DPA guidelinesOutbound Business to Business sales
Jul 2005 - Dec 2005
1 education record
C M. education
-
Carluke High School
FAQ
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Quick answers generated from the profile data available on this page.
What is C M.'s role at their current company?
C M. is listed as Delivering support through service.
Where is C M. based?
C M. is based in Eaglesham, Scotland, United Kingdom.
What companies has C M. worked for?
C M. has worked for S&D Home Improvement, Clyde Property, Teleperformance, Kura (Cs) Ltd, and Sky.
How can I contact C M.?
You can use AeroLeads to view verified contact signals for C M., including work email, phone, and LinkedIn data when available.
What schools did C M. attend?
C M. studied at Carluke High School.
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