Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Catherine T. is listed as Customer Experience Agent at Rent The Runway, a company with 797 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Catherine T..
Catherine T. previously worked as Customer Experience Associate at Rent The Runway and Teacher Assistant at Self-Employed. Catherine T. holds Bachelor'S Degree, Computer Science from University Of Houston-Downtown.
This section adds company-level context without repeating Catherine T.'s masked contact details.
Review company-level records connected to Catherine T. before choosing the right outreach path.
At the end of the day, my job involves interacting with people at one of the most vulnerable points in customer to brand relationships. Within these moments of vulnerability, I love to help build lasting relationships with effective customer service, product expertise, communication, and empathy. Currently, I am working with Rent the Runway to provide sustainability in the fashion industry. My job is to navigate customers through issues and questions by providing the Cinderella experience of customer service. I genuinely enjoy creating positive experiences with customers. As a person of great levels of patience and empathy, I leverage my experience to de-escalate customers in highly stressful situations with customer management, standardized practices, analytical understanding, and teamwork for unique situations. While I am not where I expected in my career, I’ve come to be proud of my journey thus far. I started my academic career as a computer science undergraduate learning about data science with the hopes of becoming a data analyst. Along the way, I fell in love with providing a positive experience on a person to person level. As I continue to grow in my career, I hope to grow into a position where I leverage data science as a tool to leverage for bettering customer experiences.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Houston, Texas, United States
>During a four hour shift, I balance 45+ customer inquiries on multiple channels of communication which includes educating customers on our policy, providing solutions to customers with issues related to their account with standardized policy practices via Guru, and collaborating with my team to provide creative solutions to unique cases.>Direct tickets.
Houston, Texas, United States
>Assisted a kindergarten student’s family and teacher by coordinating lesson implementation with the teacher and parents while keeping the student on track and engaged. >Provided the equipment and leveraged technical expertise to help adjust to an at home learning environment. >Anticipated student’s needs and adjusted the lesson plan to best meet the.
Houston, Texas, United States
>Provided solutions to issues for gym patrons, coordinated with maintenance and gym contractors for maintenance requests, managed check ins, and handled day to day transactions.>Enacted COVID-19 safety protocols on behalf of 711 Fit by helping patrons maintain a proper social distance from other patrons, enforcing masking guidelines, guiding members to.
Other employees you can reach at renttherunway.com. View company contacts for 797 employees →
Jennifer Williams
Colleague at Rent The RunwayJersey City, New Jersey, United States, United States
View →
SW
Safire Williams
Colleague at Rent The RunwayJersey City, New Jersey, United States, United States
View →
MT
Maurice Turner
Colleague at Rent The RunwayNew York City Metropolitan Area, United States
View →
LK
Latosha Kelly
Colleague at Rent The RunwayDallas, Texas, United States, United States
View →
JD
Jeremy Dingle
Colleague at Rent The RunwayArlington, Texas, United States, United States
View →
JW
James Williams
Colleague at Rent The RunwayDallas, Texas, United States, United States
View →
JR
Jovanny Rosales
Colleague at Rent The RunwayWest New York, New Jersey, United States, United States
View →
MK
Malik Kashif
Colleague at Rent The RunwaySharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
LD
Lindsey Delarosa
Colleague at Rent The RunwayVirginia Beach, Virginia, United States, United States
View →
KG
Khalila Griffin
Colleague at Rent The RunwayHumble, Texas, United States, United States
View →
Quick answers generated from the profile data available on this page.
Catherine T. works for Rent The Runway.
Catherine T. is listed as Customer Experience Agent at Rent The Runway.
Catherine T. is based in Houston, Texas, United States while working with Rent The Runway.
Catherine T. has worked for Rent The Runway, Self-Employed, and Risher Companies.
Catherine T.'s colleagues at Rent The Runway include Jennifer Williams, Safire Williams, Maurice Turner, Latosha Kelly, and Jeremy Dingle.
You can use AeroLeads to view verified contact signals for Catherine T. at Rent The Runway, including work email, phone, and LinkedIn data when available.
Catherine T. holds Bachelor'S Degree, Computer Science from University Of Houston-Downtown.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Catherine T. you were looking for.
