Partners with senior leadership to develop and execute HR strategies supporting approximately 800 employees in Customer Support, Operations, Sales and Engineering for a growing SaaS company. -Investigated and resolved employee complaints, grievances, and conflicts in a fair and unbiased manner, ensuring compliance with legal requirements and company policies.-Conducted thorough and objective investigations into employee misconduct allegations, harassment claims, and workplace conflicts, maintaining strict confidentiality.-Advised and coached managers on employee performance management, disciplinary actions, and corrective measures, ensuring consistency and adherence to company policies.-Developed and implemented employee initiatives aimed at promoting a positive work environment and employee engagement.Analyzed semi-annual Employee Engagement survey data (including 2000+ comments) and advise on focus areas to increase employee engagement scores. -Provided guidance and interpretation of company policies and procedures to employees and management.-Advised on organizational design by collaborating with leaders to understand business needs and people priorities.-Facilitated change management initiatives and communicated changes effectively within the organization.-Coordinated the annual performance review process including talent review, compensation recommendations and promotions. Analyzed compensation data to ensure pay equity.Identified HR training needs and conducted training for employees and leadership. -Managed delivery of HR Programs and services in areas of employee relations, performance management, training and career development.-Developed HR strategies to enhance benefit offerings for employees including Volunteer Time Off, separate Sick Time, and Holiday Pay.-Partnered with the benefits team to review all leave of absence and reasonable accommodation requests.

Directed all strategic and tactical Human Resources functions, including benefits administration, compensation, payroll, recruiting and employee relations.-Facilitated annual open enrollment including review of alternative options (i.e. PEO) and broker management. Successfully implemented new vendor with an overall cost savings of 30%. Effectively communicated new plan options, HDHP and HSA, leading to 50% enrollment enrolled in cost savings plan.-Administered long-term incentive and cash incentive bonus plans. Compiled data for Board Comp Committee and SEC filings.-Compiled compensation benchmarking data including ECI, Gallagher, Longnecker and Aon Hewitt surveys. Analyze data and provide recommendations to Executive Management regarding merit and market adjustments. -Processed promotions and salary adjustments using internal/external compensation data benchmarks.-Provided all compensation data for internal, external and federal reporting. -Managed all payroll processes ensuring timely and accurate payment. -Implemented company-wide transition to bi-weekly payroll with minimal employee interruption (previously processed simultaneous semi-monthly and bi-weekly payrolls). Executed all employee disciplinary action. Counseled management to ensure proper handling and documentation.-Facilitated and processed all employee separations including providing separation documents and processing payment. Partnered with outside legal counsel.-Managed all recruiting efforts. Drafted job descriptions and partnered with management on recruiting strategy. Sourced all positions internally, providing cost savings of $20,000+. Improved recruiting efficiency as well as cost savings by engaging new pre-employment screening vendor.

Managed diverse HR functions with progressive responsibility, focusing on benefits administration, compensation, employee relations and organizational development.-Administered defined contribution and defined benefit plans -Merged of two 401(k) plans in 2006 and 2015 including vendor selection and plan documents.-Administered three long-term incentive plans, including equity and cash.-Conducted annual compensation benchmarking through Mercer Total Compensation Survey for the Energy Sector and ECI Survey. -Administered annual compensation review, payment of short-term incentive and salary adjustments. Created annual compensation statements for approximately 1100 employees.-Designed a Career Progression program. Created job families, progression ladders and new titles. Created and implemented job coding system with new payroll vendor.-Administered two corporate reorganizations including updating employee demographic information, organizational charts, and processing promotions.-Oversaw all employee disciplinary actions including reviewing all documentation. Coached managers in counseling process. -Administered Annual Performance Appraisal process. Review all performance appraisals to identify areas of opportunity. Provided trends and action plan recommendations to leaders.-Updated of the Employee Handbook annually, as needed.-Facilitated and processed all employee terminations.-Managed contract labor including applicant tracking maintenance, sourcing, and onboarding during semi-annual approval process.-Implemented and administered the Employee Referral Program.-Created New Employee Orientation process.-Created and administered Mentor, Ambassador, and Summer Intern programs.-Identified training & development needs. Created and presented leadership training.-Supervised payroll processing to ensure timely and accurately processing. Partnered with the accounting department to develop efficient reporting.