Automation Process Architect
CurrentCurrent member of the Global Intelligent Automation COE SME in HR, Finance, Sourcing and Sales daily processes to identify candidates for automation.Focuses on support of existing process portfolio saving Whirlpool over 60,000 hours of work year to year.Partnered with Accenture to manage automation portfolio to scale hours saved per year across the organization.Incident triage and Root Cause Analysis of defects that arise in HR, Finance, Sourcing and Sales automations.Analyzing new requirements identified by business partners and proposing designs to implement changes.Developing support strategies, SLAs and objectives as the automation support team.Coordinating and executing test/enhancement strategies for internal application upgrades. Includes SAP, Successfactors, ServiceNow, etc.