 Define and manage the scope of infrastructure projects within the portfolio Estimate and manage costs of the project for infrastructure, software licences, and personnel cost Direct and manage multiple teams for hardware delivery, preparation and release of servers for application teams Resolve issues of the projects related to scope creep, resource allocations, conflicts of business needs and technical feasibilities and such. Manage expectations of multiple levels of stakeholders from technology, business and application Provide project updates – status, risks and issues - to senior management up to Director level Notables: Leading a $7.5M critical to business strategic digital project to launch an application across multiple countries of Singapore, Hong Kong, Malaysia, Philippines, China and Taiwan.

• Plan, schedule and execute all stages of information security projects that are part of PMO. Assess business implications for each project phase with the architects and monitor progress to meet deadlines, standards and cost targets.• Coordinate with cross functional Leaders to gather the information to transform business intelligence data into meaningful insights and prepare project documentation for different phases – Plan, Design, Build and Deploy• Guide the work of technical teams. Articulate project goals and scope, translate business needs into technical terms, prepare detailed work breakdown structures (WBS) and instill shared accountability for achieving project milestones.• Resolve issues of the projects related to scope creep, resource allocations, conflicts of business needs and technical feasibilities and such.• Manage changes that hit the project occasionally due to resource changes, management directives or technical challenges.• Training new project managers and first line managers on various project management concepts and methodologies.• Governed the change control board meetings with senior leaders.• Acted as SPOC for all procurements within the group – obtaining quotes to getting the delivery in co-ordination with SCM team.

• Managed accounts for the projects being handled• Ensured customer satisfaction at the end of projects• Ensured repeat business from the customer• Managed team sizes of about 10-12 people• Understand, create and work within the scope of the project• Updated and maintained all the process documents• Closely monitored schedule and effort variances• Worked closely with the client facing unit for invoicing related processes• Handled Client interactions to understand and formalize specifications• Estimated efforts for the new work coming from the clients• Worked with the functional leads and account pre-sales to create proposals estimates for new clients

• Follow the SEI CMM Level 3 processes• Manage team sizes of 5-10 people• Update and maintain all the process documents• Create internal and external schedules• Create the scope and functional specifications document for the projects• Client interactions in association with the Project Manager, to understand and formalize specifications, estimate efforts• To maintain a record of the day-to-day activities of the team

• Team Lead for all projects from Wachovia• Managing the quality of the deliverables• Managing the team involved in the project to meet the scheduled deadlines• Maintaining the quality and timelines with the constantly varying team size• Handled a maximum team size of seven people• Making the estimations for new projects that come from the client• Implementation of standards compliant courseware, such as AICC and SCORM