Crissy Tioseco Email & Phone Number

Vancouver, Bc, Ca

North Vancouver, British Columbia, Canada

Created a community focused on in-person workshops showcasing local artists and creators through the art of craft. Ran a total of 44 workshops with over 500 attendees and 35 instructors.

North Vancouver, British Columbia, Canada

Design website and custom illustrations for a community space focused on health, wellness and creativity. Developed brand identity, user personas, and tutorials for Squarespace within a one-month timeframe.

North Vancouver, British Columbia, Canada

● Redesigned the website and strategized social media integration on the web to enhance marketing campaigns, increase e-commerce sales and web traffic. Developed prototypes, conducted usability tests and data analysis. ● Created a series of Brew Guides coffee tutorials and postcards.● Trained in-house staff for both locations to be fully trained barista in specialty coffee, including coffee crawls and cuppings● Interviewed and hired staff for both locations● Trained staff of major wholesale accounts● Set up coffee equipment (grinders, espresso machines) for new wholesale accounts● Managed Instagram account, including content creation, copy and photography● Assisted in wholesale operations including invoicing, Quickbooks, shipment, ordering and procurement of goods● Product development and quality control

Vancouver, Canada Area

● Managed and supported onboarding of three new markets.● Trained and supported 160 Content Associates and Senior Content Associates in the Seattle, Charlotte, and San Francisco markets.● Collected, curated, and updated restaurant information while building a strong database utilizing an in­house CMS.● Led and managed external query management, data enrichment and data clarity efforts in the five Canadian markets.● Interacted with restaurant managers/owners for sales research initiative.● Built, developed, and maintained a strong product­ base for Zomato, Vancouver from the ground up.

Vancouver, Canada Area

Zomato is a restaurant search and discovery app, providing in-depth information for over 1.4 million restaurants across 22 countries.

Wellington & Wairarapa, New Zealand

Co-Ed is both a coffee shop and a training centre based in Wellington, New Zealand. They offer high quality coffee roasted by Flight Coffee and conduct numerous coffee related training programs for high school students and adults alike.● Assisted in the coffee training programs at Co­Ed and offsite coffee training programs for high school students● Managed, supervised and trained a team of 15 students doing volunteer work at BreWCafe, a high school student operated coffee program in Wellington College set up by Co­Ed.● Utilized knowledge of coffee training and background to help build Co­Ed up from scratch● Fully trained barista● Food preparation● Handled cash and process debit and credit cards

Vancouver, Canada Area

Cafe Crema is an upscale, casual coffee bar and bakery located in West Vancouver, Canada.Areas of responsibility as supervisor, barista and front of house:● Assisted store manager in maintaining proper coverage and team member schedules, work stationassignments/rotations, employee breaks, overtime assignment, back­up for absent employees, and shift rotations.● Trained and coached new hires in all departments of the cafe.● Handled major customer service concerns and affairs.● Ensured the store is in its most presentable condition at all times.● Fully trained barista.● Secured all cash handling procedures and was accountable for store funds while running a shift.● Key holder which entails being the head opener and closer of the store.● Won 3rd place in That Barista Thing 2012, Vancouver International Latte Art Competition.Areas of responsibility as director of coffee:● Mentored and train new hires in workflow procedures, drink preparations, beans and roasts and sanitation.● Ensured all beverages are prepared and served according to bar standards.● Evaluated all coffees on a weekly basis and sent in reports of tasting profiles and feedback to roasters.● Worked closely with upper management to refine documentation related to quality control.● Conducted weekly orders for all coffee related items.● Organized and arranged monthly coffee tastings and cafe visits.