C. Ryan Webb Email & Phone Number

· Lead development teams to deliver high-quality products using Agile methodologies. · Define, create, and prioritize epics, features, and user stories, to ensure work aligns with the Product Strategy. Develop, implement, and keep production timelines.· Collaborate with engineers, product managers, and stakeholders to understand project goals and expected outcomes.· Facilitate agile team events, such as stand-up, backlog refinement, sprint planning, sprint reviews and retrospectives.· Function as the primary point of contact for product-related inquiries. Provide regular updates to stakeholders on product status, milestones, and key performance indicators.

(Kinetic by Windstream)· Manage and design B2B quoting applications.· Responsible for planning, review, implementation, and testing of EPC designs.· Support product owners in managing expectations for project deliverables.· Member of multiple scrum teams attending stand-ups, sprint planning, and sprint demos.

(Windstream Enterprise)· Managed and designed Enterprise quoting applications.· Governed and maintained cost models for all enterprise products to ensure profitability.· Lead cross functional teams to implement pricing/product changes and communicate changes to various teams.· Supported Root Cause Analysis process and drive participation seeking prevention of repeated issues.

(Windstream Enterprise)· Supported direct and indirect sales channels developing best and final pricing for large Enterprise opportunities.· Validated engineering designs and cost to ensure the correct solution was priced to benefit both the customer and Windstream. · Collaborated with Outside Plant Engineers identifying good candidates for fiber builds, assessing costs, and created market-based pricing.· Assisted Product Marketing and Development to identify system improvements within various applications.

Southeast Region

(Alltel/Windstream)· Served as Technical Subject Matter Expert to sales providing design and support for MPLS based products and services. · Managed opportunities and leads, gathered information from the customer, and provided solutions and pricing. · Kept a sharp eye on market level research and what price points my market would bear. · Served as technical liaison between internal groups. · Provided training for multiple departments on both process and technology.

North Georgia And Alabama

(Formerly Alltel)· Responsible for installation, maintenance, and support for both Windstream Technicians and external customers, · Supported Private Branch Exchanges, VoIP, layer 2 switching, LAN and WAN technologies, Virtual Private Networks, and Ethernet systems.

Dalton, Georgia, United States

(Formerly Alltel)· Installed and repaired residential and business communications services including telephone, internet, and video.· Worked in both buried and aerial plant requiring pole climbing and ladder skills.· Recommended products and services that resolve the customer’s communications needs.

Southeast

(2531 / E-5)

Networking Coursework

Communications Technologies/Technicians And Support Services