C Shakhawat Sultan Royal Email & Phone Number

Dhaka, Bangladesh

Responsible for ensuring proper execution of all marketing activities at the company and implementing planned marketing strategies to increase business growth.

Dhaka, Bangladesh

Responsible for ensuring proper execution of all marketing activities at the company and implementing planned marketing strategies to increase business growth.

Dhaka, Bangladesh

Current role as the Business Development Manager:- Manage the marketing team at Code Rex (https://www.coderex.co/)- Marketing Head for RexTheme (https://rextheme.com/) - Marketing Manager & Product Strategist for WPFunnels (https://getwpfunnels.com/).Responsible for ensuring proper execution of all marketing activities at the company and implementing.

Dhaka, Bangladesh

Part Time

Mirpur, Dhaka

Uttara, Dhaka

• Duties performed:
• Managing a complete office with 60 agents and 5 management employees
• Improving office rules and regulations
• Making proper analysis of company revenue and future prospects
• Maintain proper employment history and performance analysis
• Observing proper working of management team and all agents

Baridhara (DOHS), Dhaka

• Duties performed:
• Managing a complete office with 60 agents and 5 management employees
• Improving office rules and regulations
• Making proper analysis of company revenue and future prospects
• Maintain proper employment history and performance analysis
• Observing proper working of management team and all agents

Gate-3, Monipuripara, Dhaka

• Duties performed:
• Supervising the operations floor (80agents, 3QAs, 3TLs)
• Making proper plans for upgrading performance of the company
• Sourcing new clients and new business prospects
• Training agents, QAs and TLs for proper responsibilities
• Creating proper operations rules and regulations to keep everything organized

Sector-3, Uttara, Dhaka

• Duties performed:
• Managing a complete office with 60 agents and 5 management employees
• Improving office rules and regulations
• Making proper analysis of company revenue and future prospects
• Maintain proper employment history and performance analysis
• Observing proper working of management team and all agents

Pallabi, Mirpur 11.5, Dhaka

• Duties performed:
• Making international outbound calls to offshore consumers and businesses
• Providing detailed information on services and products to prospects
• Making appropriate offers based on prospects’ requirements
• Signing up appropriate prospects for services and products
• Maintaining CRM database accurately for every prospect.

Sector-13, Uttara, Dhaka

• Duties performed:
• Live monitoring agents’ calls
• Listening and auditing sales and call recordings
• Pointing out key points on every agent (Positives, Negatives, Performance)
• Pointing out agents’ mistakes on calls and coaching on the correct approach
• Coaching and giving suggestions to agents on improving their call performances

Sector-13, Uttara, Dhaka

• Duties performed:
• Making international outbound calls to offshore consumers and businesses
• Providing detailed information on services and products to prospects
• Making appropriate offers based on prospects’ requirements
• Signing up appropriate prospects for services and products, and setting up appointments
• Maintaining CRM database accurately for every prospect.

Sector-11, Uttara, Dhaka

• Duties performed:
• Making international outbound calls to offshore consumers and businesses
• Providing detailed information on services and products to prospects
• Making appropriate offers based on prospects’ requirements
• Signing up appropriate prospects for services and products
• Maintaining CRM database accurately for every prospect.

Bachelor In Science, Computer Science And Engineering, 3.27

A-Levels, 1C. 1E

Completed A-Levels as private candidate.

O-Levels, 3A*S, 1A, 1B, 1C

Completed O-Levels as private candidate and moved on to give A-Levels as well as private candidate. Grades for English Language.

Standard 9, Pass

Completed primary studies till standard 9 and then we on being a private candidate.