Chris Schade Email & Phone Number

United States

San Francisco, California, Us

As a ThousandEyes Customer Success Manager, I serve as the Post-Sales Lead to my Enterprise Customers, with a specific focus on SaaS Renewal, Adoption, Expansion, & Strategy.Overall, I'm responsible for:-Driving timely recurring software subscription renewals, regularly exceeding defined quota, aligned to MEDDPICC sales methodolgy.-Identifying use cases & opportunities for expansion.-Developing long-term, strategic relationships with key stakeholders, for Trusted IT advisement.-Connecting with key business executives and technical partners to align & provide guidance towards best practices to accomplish their desired outcomes for their goals/objectives.-Serving the customer as a trusted specialist on the ThousandEyes platform.-Launching and onboarding new customers.-Preparing & Presenting monthly/ quarterly success & strategy review sessions.-Making suggestions and identifying areas of optimization.-Forecasting and track key account metrics.-Assisting with high-severity requests or issue escalations as needed.

San Jose, Ca, Us

Pre-Sales, Discovery, Use Case Validation, Business Development, & Account management efforts for Allied Telesis' Strategic Accounts.I have a specific focus on national enterprise accounts. I accomplish this by directly and indirectly assisting, supporting, and fulfilling the expectations of our Global & National Security Integrators & End Users. This includes:- Comprehensively and effectively articulating the Allied Telesis complete Hardware/Software solution: ~L2/L3 Campus & Data Center Switches ~Firewall/Routers ~Wireless Access Points ~Media Converters ~Network Adapters, ~NPM central management & utilization software for LAN/WLAN/WAN- Sales positioning with customers ranging from IT/Corporate Security teams to executive management.- Product validation and value engineering with our clients.- Serving as trusted IT advisers to provide the most compelling solutions possible.- Routine client engagement via quarterly educational sessions in person and online.- Coordination with executive management, supply chain, and post-installation teams to ensure proper configuration and implementation of Allied Telesis solution. - Actively hunting for new business in Surveillance, Data Centers, Healthcare, Manufacturing, and Enterprise networks.

San Jose, Ca, Us

Help customers adjust and/or improve upon challenges faced in today's network environment with innovative, IP/Ethernet standards-based solutions & servicesI am responsible for sales activities related to developing strategic relationships with major clients and driving category expansion in new & existing accounts via telephone, email and face to face client visits. This involves: - Account Management- Business Development/ BDM- Configuration and product information.- Client contacts - Product pricing - Product & market positioning research- Pre-qualification of accounts - Qualifying leads & new contacts- Quote generation - RFP/RFI response & follow up- SalesForce.com data entry