Steph Chen Email & Phone Number

Las Vegas, Nv, Us

Henderson, Nevada, United States

- Provide 1:1 career advising for over 200 students annually in college to career pathway planning including resume review, job search strategies, and interview best practices.- Facilitate workshops and classroom presentations on career and professional development - Supervise career ambassador in managing and strategizing social media content, increasing followers by 16.52% and outreach by 107.74% within 6 months.

Las Vegas Metropolitan Area

- Managed a caseload of 900+ candidates within Applicant Tracking System (ATS)- Developed recruiting strategies to meet and anticipate staffing needs for employers in the industry- Reviewed employer job opportunities and matched them with pre-screened qualified applicants. - Recognized as a top performing recruiter, including closing one of the top 5 placements in company history

- Directed, planned, and conducted information sessions and presentations to promote student outreach and college access for K-12, nontraditional learners, and career development.- Case manager for the MGM College Opportunity Program (COP) including application tracking, student enrollment steps and FERPA authorizations.- Developed working and educational partnerships with public, private, and community organizations.

Summerlin Nv

- Managed a top 10 performing culinary operations for the company, approximately $500k in annual revenue Supervised a team of 20, including 2 full time direct reports, and 18 hourly staff members- Demonstrated best practices Instructing formal and structured cooking classes for all learners including elementary, secondary, postsecondary, learning disabilities and adult learners.- Create and facilitate training modules for onboarding, SOP, safety protocols-Extensive knowledge of culinary, pastry and global cuisine

Las Vegas, Nevada Area

● Handle guest and employee issues promptly and comes up with quick and effective solutions● Responsible for training all incoming sous chefs and pastry cooks to ensure the executive pastry chef’s standards are met● Accountable for meeting timely deadlines for service production, trolley production, dinner production and inventory management

Greater New York City Area

- Experienced in production of dessert components, ice creams, and sorbets for the main dining room, private dining parties and the tavern- Responsible for plating desserts during dinner service ranging from 175-240 covers a night- Oversees the setup and breakdown of line service including quality check of all dessert components and tempering ice creams

Greater Chicago Area

-Assist pastry chefs with production-Responsible for "Candy Shop" of the Chocolate Bar-Responsible for Mignardises for banquets-Assist pastry cooks with different outlets including: Pierre Gourmet, Shanghai Terrace, The Lobby, Banquets, and Chocolate Bar

Greater Los Angeles Area

-Oversaw a staff of 6 pastry cooks-Wrote production and prep lists for the day-Responsible for training new pastry cooks-Worked with sous chefs on inventory and product ordering-Supervised the production of beignets, dessert production, and plated dessert service

Costa Mesa, Ca

-Responsible for selling pastries, cakes, coffees and teas-Aided in the production and decoration of desserts and mini cakes-Made breakfast items to order-Helped with recipe testing, pastry prep and lunch service prep

Irvine, Ca

-Facilitated optimal customer service by being friendly and personable to all guests-Trained approximately 30 new incoming servers in which about 25% of them became trainers-Participated on the opening team the San Mateo CA location in September 2011-Server in a casual fine dining restaurant; average sales of $1000/shift

Master Of Education - Med, Educational/Instructional Technology, 4.0

Certificate, L'Art De La Pâtisserie, With Honors

Activities and Societies: Pastry Chicago

B.S., Hotel/Restaurant Management

Activities and Societies: CSHM Harvest Auction Scholarship Recipient, Cal Poly Pomona Four Year Pledge