• Interacted with various business user groups gather the requirements for Salesforce Implementation and documented the requirements. • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.• Involved in using lightening, Process Builder and workflows. • Created Lightning components, Apps, Pages. • Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages. • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. • Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need. • Worked on SOQL and SOSL statements in Triggers.• With Metadata API, I Worked on setup configuration as XML metadata files.• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code. • Worked in developing various Apex classes, components, and Visual Force.• Worked with Apex Scheduler to invoke Apex classes at regular intervals.• Created Workflows, Process Builder and field updates.

• Leveraged clients existing IT framework/CRM system for better data visibility and system integration.• Assisted in developing Project Scope, Business Requirements and Functional Requirements with internal team and clients.• Facilitated the creation of test scenarios and test scripts.• Integrated and administered Salesforce for Outlook (SFO) for large end-user base• Performed customization using Apex and Visualforce• Strong knowledge and experience in Siebel System Administration, Management and Production Support, including deployment and migration activities from Development through to Production.• Lead Developer on subsequent projects integrating Siebel/Salesforce with proprietary systems.• Frequent formal and informal client interaction• Creation of Web Services in C# to integrate our internal systems.• Integrated Salesforce Data Mapper to graphically design flows and create data mappings.• Strong experience in Salesforce Development and Design• Exceptional proficiency in Apex Classes Visualforce Migration Tool and other programs in Salesforce developer toolkit.• Expertise in APIs, REST API, SOAP API and BULK API.

• Worked closely with inside, outside sales teams and business analysts to perform detailed analysis and technical requirements and to design the solution by customizing various standard objects of SFDC.• Performed developer and admin role for this project and working with functional team of business analysts (BA's) and QA testers.• Involved in requirements gathering with the business users and preparing the requirement document. • Created custom apps, custom objects and tabs, page layouts, workflow rules, approval process and validation rules. • Defined lookup and master-detail relationships on objects and created junction objects to establish connectivity on objects. • Worked with various salesforce objects like Accounts, Contacts, and Leads, Cases, Reports and Dashboards. • Designed and developed several apex controllers, triggers, Visualforce pages, apex classes for various functional needs in the application. • Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.• Configured single sign-on mechanism for salesforce instance in Transaction Systems.• Using this, customers have the ability to login to the company portal and easily navigate to salesforce instance without providing any salesforce credentials.• Designed and configured PARDOT integration with Salesforce for Supply team with Lightning. • Implemented Salesforce Marketing Cloud / PARDOT in Email Studio, Web Studio, CSS, HTML, JS, and AMPSCRIPT.• Designed and configured Salesforce Marketing Cloud / Exact Target in Email Studio, Web Studio, CSS, HTML, JS, and AMPSCRIPT.• Created Visualforce Email templates and automated Email process to send installation instructions to new and existing customers. • Implemented the requirements on the salesforce platform and force.com IDE plugin using Eclipse. • Involved in the creation of SOQL and SOSL queries.

• Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs of the application.• Good experience in development and maintenance of Sales & Service clouds.• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.• Implemented DML operations of Inserting and Updating records.• Worked on SOQL and SOSL queries.• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.• Communicating with executive management on project status and overall project progress against target.• Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed the Custom objects, Page layouts, Custom tabs, Components and user Dashboards

• Responsible for customization of Salesforce.com for Global Account Managers and Strategic Account Sales representatives.• Setup and deployed Salesforce.com from the ground up for 1250+ users.• Designed and defined the Organization Role Hierarchy and assigned users to those roles.• Implemented Security and record level access using Role Hierarchy, Organization Wide Defaults (OWD), Sharing rules and Manual Sharing.• Defined profiles and configured the Object level access settings and field level access settings to each profile while creating the fields for an Object.• Enhanced functionality to Salesforce.com that included development of custom page layouts, user profiles, Queues, User Groups, Record types, custom objects, validation rules and workflow rules.• Developed Components, automated Workflows and custom Approval Processes for sales opportunities, ICB Requests, OA Requests and CE Requests.• Developed Integration for salesforce.com with Experian System for getting the Credit Check for all the Business Accounts.• Developed Integration the Work Order system with Salesforce.com application using C#.• Configured and developed the Salesforce application with Apex coding and visual force pages.• Customized tab worked with various standard objects including Accounts, Contacts, Leads, Campaigns and Cases.• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.

 Involved in development, analysis and design of assigned work using Servlets, JSP, Html, Java Script, and Java Beans.  Developed JAVA classes as per designed docs. Developed Core Java classes and methods for handling data from database. Used connection pooling for better performance. Developed Ant builds script and ant task classes to clean, compile, copy, run, deploy, jar, war, and ear files, and develop web service. Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic SQL operations. DAO classes are accessed in EJBs to connect to Database. Involved in writing JavaScript for validation of page data in the JSP pages. Involved in writing procedures and Packages for Report Generation using Oracle as Database.  Responsible for Testing - unit testing & integration testing using Junit.