Charlotte Turnbull Email & Phone Number

Windsor, On, Ca

Waterloo, On

• Create and deliver product demos and ongoing training for customers.• Develop process improvement strategies to increase customer adoption, product quality and usage.• Ensure that customer technical issues and feature requests are resolved or escalated appropriately, providing timely resolutions to customers.• Serve as a primary interface between the company and external customers by answering a wide range of technical questions. • Work collaboratively with product management, sales and marketing, R&D, and customer success teams to ensure customer satisfaction.

Waterloo

• Responsible for researching and writing technical content for marketing and sales, including whitepapers, case studies, presentations, webinars, web content, byline articles and blog posts.• Attend key industry events to engage and educate customers, and deliver demonstrations and workshops. • Manages social media presence to increase engagement through all channels. • Editor in chief of virtualcommissioning.com, a blog to educate and support machine design and automation industries.

Waterloo, On

• Provided business development support to researchers and start-up companies at the University. • Assisted with commercialization portfolio development including market research and intellectual property management activities.• Provided support in assessing the market viability and patentability of inventions arising from UWaterloo research labs. • Drafted reports on industry trends and risk assessment. • Assisted with intellectual property portfolio and commercialization activities (disclosure, development of IP, patent applications, and licensing agreements) in pharmaceutical and medical device applications.• Assisted in developing business strategy plans with detailed market assessments for spin-offs.

London, Ontario, Canada

Thesis: computational imaging techniques for quantitative characterization of neuropathology in temporal lobe epilepsy and MRI/histology correlations• Development and validation of a segmentation process to investigate histological image features in epilepsy patients• Conducted a statistical analysis of clinical data to categorize abnormalities in epilepsy • Collaboration with a multi-disciplinary team of physicians, engineers and researchers• Contributions towards MRI-histology correlation studies that are usable in pre-operative visualization and planning

Head TA for ES1036: Programming Fundamentals for Engineers• Coordinated lab scheduling for 200 students and supervised 14 teaching assistants.• Created weekly lab programming assignments and assisted in creation of weekly lab quizzes, marking tasks and tutorial help sessions for C++ programming.• Collaborated with course professor and other TA’s on course material and policies.

• Provided administrative support to Senior Director.• Project management and monitoring of porter and patient flow coordination.• Performed literature reviews of hospital quality improvement and other change initiatives.• Assisted in organization and delivery of corporate education.• Assisted in event planning for CKHA Health Awareness Day.

Kingston, Ontario

Molecular Scene Analysis Laboratory, School of Computing, Queen's University Research Project: Design, implementation and evaluation of a Case-Based Reasoning system for the diagnosis of impairment and for the planning of rehabilitation strategies for patients with stroke

Mesc, Biomedical Engineering Specialized In Medical Imaging

Activities and Societies: School of Graduate Students: Orientation and Social Committee, Student Development Centre: Learning Assistant

Bcmph, Biomedical Computer Science

Activities and Societies: Learning Strategies Development: Peer Learning Assistant and Team Leader, Computing Students Association: Vice.