1) Result oriented leadership for last 28 years in delivering to Fortune 500 customers all over the globe across domains such as Telecom /Wireless Equipment manufacturers, Service providers, Global banks and Retail customers 2) Managing large customer relationships ( NECE, $ 400+ M, SEA $ 120 M annual revenue ), leading very large global teams (2700-6000 FTE )3) Effectively engaging with CXOs in the customer organizations to deliver global transformation programs and managed services4) Record of accomplishment in turning around troubled customer relationships (CSAT, NPS), Vertical /Account margins (EBITDA/OM) and improving employee engagement scores.5) Recognized for the ability to manage complex contracts in Fixed Price and in turning around loss making programs 6) Achieved delivery excellence with focus on Predictable and Quality service delivery, leading initiatives in Agile development, KPI based outcome tracking and control initiatives covering all the aspects of Global delivery7) Influential People Leader recognized for building high-performance leadership teams, articulating a clear vision and achieving the same through efficient and effective organization management8) Certifications : • American Society of Quality: Six Sigma Black Belt, 2003• Project Management Professional (PMP), PMI USA, 2003• Stanford Advanced Program Management, 2007• Harvard’s “Academy of Customer Excellence”, 20089) Awards at Organization level:• Best People Manager Award from Wipro Chairman, 2004• Best Account Delivery Head, Wipro Technologies -2015• Numerous other awards such as Best Vertical Delivery Head (Green Lantern) in Wipro QBRs• Awards from DOT, AP. Telecom Circle CGM during my role as Division Engineer (Installations)