C W. Email & Phone Number

Las Vegas Metropolitan Area

On-site manager of a small team of Test Administrator employees. Responsible for site staffing, hiring, retention, and scheduling. Train, develop, and coach staff. Understand all testing procedures, monitor examinees while testing, and maintain a secure testing environment. Troubleshoot and resolve minor computer issues. Communicate with technical support to investigate and fix technical issues. Currently overseeing office suite renovations that will provide a more modern and functional test center.

Los Angeles Metropolitan Area

Promoted a safe and positive school culture and climate for students and staff. Performed crisis intervention, de-escalated conflicts, and implemented conflict resolution techniques. Led successful anti-bullying campaigns and restorative justice practices. Provided group guidance and mentoring to improve students' nonacademic skills along with social and emotional learning. Referred students and parents to District and community resources: mental health, medical, counseling, after school programs, substance abuse programs, Parent Resource Center, and meal programs. Collaborated with parents, teachers, school counselors, psychiatric social workers, and pupil and attendance counselors to implement multi-tiered systems of support for students. Participated in collaborative school meetings with site administrators/personnel, parents, and students to develop student action plans. Alerted administrators to potential emergencies and responded to incidents involving students.

Santa Monica, California, United States

Coordinated, organized, and oversaw the daily operations of the Supplemental Instruction Program. Recruited, selected, trained, and provided work direction to student workers. Led and delivered mentoring efforts, training sessions, and meetings. Provided information and responded to inquiries from faculty and students. Referred students to school and community resources: housing, food, mental health, student health center, financial aid, educational, transportation, academic counseling, and other community services.

Los Angeles County, California, United States

Trained, instructed, and advised staff on department policies and procedures. Advised staff of the actions appropriate to maintain unit security. De-escalated conflicts, performed conflict resolution, employed restorative justice measures, and provided situational counseling. Ensured the admission, orientation, classification, and release of probationers. Observed and recorded the behavior of probationers and initiated behavior plans. Prepared Special Incident Reports, Physical Intervention Reports, mental health referrals, and case notes through the Probation Case Management System. Maintained client confidentiality regarding high profile cases and medical records. Referred clients to department programs, community resources, and medical and mental health services. Responded to inquiries from clients, staff, counselors, and the public.

Los Angeles County, California, United States

Supervised detained probationers in their activities within a living unit, work assignments, during recreation periods, at medical appointments, or awaiting court appearances. Maintained unit security and took appropriate action in connection with rule infractions or other disturbances. Observed and recorded the behavior of probationers and conferred with the supervisor about problematic probationers. Prepared Special Incident Reports, Physical Intervention Reports, and case notes through the Probation Case Management System. Referred clients to department programs, community resources, and medical and mental health services. Facilitated individual and group counseling. Maintained client confidentiality regarding high profile cases and medical records. Responded to inquiries from clients, counselors, teachers, staff, and the public.

Los Angeles County, California, United States

•Compiled reports and disseminated reports to management and administration•Stored documents, updated records, logged data, and submitted data for audits•Conducted monthly internal audits of statistical data from assigned facility•Prepared data for reporting, meetings, audits, and presentations•Answered routine inquiries in person, telephone, and email

Los Angeles County, California, United States

•Provided orientation to new participants of the Community Detention Program •Maintained a daily log and monthly statistics of all program participants that had been orientated along with a Case Management System entry•Provided situational and individualized counseling with a holistic approach•Emphasized the importance of attending school to improve literacy skills and bridge the gaps in education•Worked in collaboration with the Pupil Service and Attendance Counselor to provide immediate and follow-up assessment of academic and special education needs including transition counseling•Answered routine inquiries in person, telephone, and email

Los Angeles County, California, United States

•Logged court reports received via email, mail, and fax•Reviewed court calendar and consulted with Deputy Probation Officers assigned to the court regarding missing court reports•Tracked and retrieved missing and late court reports by consulting with Deputy Probation Officers via telephone and email•Maintained monthly statistics on court reports that were received, tracked, late, and missing•Answered routine inquiries in person, telephone, and email

Los Angeles Metropolitan Area

•Assured that testing facility and computers were properly set up•Collected and recorded examination scores•Gave oral instructions to test candidates•Ensured examinees complied with testing procedures•Answered routine inquiries in person, telephone, and email•Maintained head count and attendance sheets•Participated in recruitment events/job fairs•Completed and processed new employee hiring packets

Santa Barbara, California Area

·Conducted telephone surveys for university sponsored research projects·Politely assisted survey participants via telephone·Routinely answered participant questions regarding research study·Reviewed, classified, and recorded survey data in preparation for computer analysis·Conducted research in order to gather information about survey topics·Conducted surveys and collected data, using methods such as interviews and questionnaires

Master Of Arts - Ma, Human Behavior Psychology

The degree exposes the student to a wide array of behavioral topics covering personal, social and organizational issues. The program is.

Bachelor Of Arts - Ba, International/Global Studies (Emphasis In Socioeconomics And Politics)

Ranked #7 in Top Public Schools by U.S. News The Global Studies major provides a well-rounded liberal arts degree that will help prepare.