System Administrator
Tallahassee, Fl, Us
Responsible for all IT related needs for the FDLE in the Ft. Myers region (approx.125 users). Including all cell phone support issues, server backups, server maintenance, and User Account Maintenance, as well as file and folder rights.Created and maintained custom PC image for Windows 7 & XP desktop and laptop computers. Authored WMI (Windows Management Interface) & VBS (Visual Basic Scripts) to automate many tasksResponsible for purchasing new PCs and assessing where to deploy new equipment.Group policy administration including drive mappings based on Active Directory group membership at login.Took the initiative to configure and maintain the first active WSUS (Windows Server Update Services) serverUse packaging software to customize many of the in-house software applications, also combined multiple step installations into a single MSI installer.Set up a DFS share for deploying the msi packages created via Group Policy.As the sole IT support for the region much of my troubleshooting was done with remote access using either remote desktop or various other 3rd party tools.Reconfigured the networking equipment into a mounted rack, to create a more organized configuration, and to utilize blade servers.Consolidated servers to utilize the equipment more efficiently utilizing Microsoft Hyper-V and other Virtual Operating system technologies; reducing licensing and hardware costs.Actively maintain the POTS phone system and troubleshoot any issues that come up; saving over $10,000/yr in maintenance agreement fees.