Cassie Wong Email & Phone Number

Toronto, Ontario, Canada

Remote

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

210 King St East

Toronto, Canada Area

• SCRUM certified
• Lead and manage cross-functional teams of 3 to 15 client co-team members in an agile environment
• Create and manage efficient implementation strategies and timelines
• Strategy development for customer acquisition and retention campaigns
• Manage projects from inception through the iterations with continuous delivery
• Regular project and risk reporting aligned with the client’s reporting processes

200 Adelaide Street West, Suite 300, Toronto, ON

• Lead and run client and internal requirements gathering sessions in preparation for future iteration
• User story scope, iteration, and project scope management
• Prepare and verify technical feasibility of proposed solution with the technical team
• Document and prioritize user stories for iteration planning and execution

2845 Matheson Blvd E, Mississauga, ON

• PM accountabilities: scope definition and adherence, timeline and project plan creation and management, and negotiate and secure resources
• Lead and manage client meetings including kick-offs, requirements gathering, JAD sessions, and walkthroughs (10+ participants)
• National scale project roll-outs:
• New travel search and booking website for Volo, Groupe Aeroplan
• Functional and non-functional website enhancements and modifications for BMO and GM
• Establish and enhance supporting processes

• (Formerly Filogix Ltd.)
• Business and technical SME in assigned projects; main client contact for program and/or product support and inquiries
• Analyze and report on process efficiency gains
• Plan and approve operational procedures and guidelines;
• Create and drive repeatable processes to increase estimation of work effort accuracy by 50%
• Collaborate with various stakeholders throughout the project lifecycle

Toronto, Canada Area

• Developed and completed process review that reduced errors on average from 3 to 1 per batch by implementing new controls and verifying requirements for data entry were being met; solved batch processing errors thereby.
• Lead and organized team meetings to initiate process change and elicit feedback

Bcomm, Information Technology

Activities and Societies: AIESECMinor in Business Communications

Education record