Ca. Neeraj Kumar Email & Phone Number

Delhi, India

Retail Health Insurance business through Brokers, Corporate Agents and Insurance Marketing Firm at PAN India level. Handling more than 700 partners with around 250 partners active on month on month basis More than 50 partners doing retail business of 5 lacs or more on month on month basis. Expansion of business from 16 cities to 50 cities Growth of Retail Health business from 73 Cr to around 180 Cr in a span of 3 years Building new line of affinity business. Currently… Show more Retail Health Insurance business through Brokers, Corporate Agents and Insurance Marketing Firm at PAN India level. Handling more than 700 partners with around 250 partners active on month on month basis More than 50 partners doing retail business of 5 lacs or more on month on month basis. Expansion of business from 16 cities to 50 cities Growth of Retail Health business from 73 Cr to around 180 Cr in a span of 3 years Building new line of affinity business. Currently having portfolio of around 5 Cr. Enhancement of first year persistency from 62% to 70% Enhancement of productivity from 3 lacs to 5 lacs Business Development through addition of new partners Handling team of Sales, Renewal and Key accounts. Least attrition in the industry In a way to make one of the most profitable vertical in retail health Show less

New Delhi Area, India

Responsible for Agency and Avenue business development from major cities of Uttar Pradesh, Punjab, Chandigarh & Rajasthan Responsible for business development through broking, corporate agents and IMF in north zone including Delhi NCR Highest partner recruitment during the period Highest partner activation in PAN India Agency business grown by more than 50% compared to last year Winner of WPL Award at zonal level (most prestigious award of… Show more Responsible for Agency and Avenue business development from major cities of Uttar Pradesh, Punjab, Chandigarh & Rajasthan Responsible for business development through broking, corporate agents and IMF in north zone including Delhi NCR Highest partner recruitment during the period Highest partner activation in PAN India Agency business grown by more than 50% compared to last year Winner of WPL Award at zonal level (most prestigious award of agency) Alternate business doubled during the period Show less

Gurgaon, India

Business planning and budgeting at channel level for Retail Vertical. Formalization and implementation of operational and acquisition cost control measures. Profitability on monthly/quarterly basis at intermediaries and channel level. Designing R & R program for employees and partners. Implementation of Recruitment, Engagement, Activation and Productivity program for agency channel at employees and agent level Interpreting data for determining the performance & projecting probability… Show more Business planning and budgeting at channel level for Retail Vertical. Formalization and implementation of operational and acquisition cost control measures. Profitability on monthly/quarterly basis at intermediaries and channel level. Designing R & R program for employees and partners. Implementation of Recruitment, Engagement, Activation and Productivity program for agency channel at employees and agent level Interpreting data for determining the performance & projecting probability of companies & ensuring that the information is presented clearly, timely & consistently Comprehensive experience in complete product development according to nature of customer, business model, commercials, networking, geography and mode of business for different partner as well as experience in supporting system integration as well as in business development Analyzing the performance of the team members and planning the career path, working on the incentive plan for the employee, finalizing the promotion list on monthly basis and launching of new incentive program on periodic basis, preparing the scorecard for all Retail Vertical employees Cost minimization through evaluation of commission cost, persistency ratio, employee cost and operational cost at vertical level Formulation and Automation of Management MIS, business MIS, Employee Level MIS, partner level MIS and Integration with system for enhancement of productivity and better control on business Development and Enhance of employee digital interface for all needs at one place. Development of micro sites for partners. Controlling and processing remuneration expenses for all partners and agents at company level Show less

New Delhi

Generated revenue from rural areas through Regional Rural Bank, Co-operative Bank, NABARD and other intermediaries for PAN India.

Under took all the functions pertaining to Risk Assessment & Pricing group quote for group health, personal accident and wellness policy after analysis of risk and market competitiveness. analyzed the loss ratio, retention of renewal policy.

New Delhi Area, India

1. Expansion of Service Provider Network across India for cashless facilities in IPD, OPD, Health check up and Wellness segments. Currently handling 3500+ networks for IPD and 500 + networks for opd and wellness.2. Cost Minimization through package negotiation, traffic movement, discount negotiation, spot negotiation and volume discount.3. Corporate and Broker Relationship.4. Specialized Network creation.5. Quality Assurance.6. Claim Servicing at branch level.7. Customer… Show more 1. Expansion of Service Provider Network across India for cashless facilities in IPD, OPD, Health check up and Wellness segments. Currently handling 3500+ networks for IPD and 500 + networks for opd and wellness.2. Cost Minimization through package negotiation, traffic movement, discount negotiation, spot negotiation and volume discount.3. Corporate and Broker Relationship.4. Specialized Network creation.5. Quality Assurance.6. Claim Servicing at branch level.7. Customer servicing8. Payment to service provider and reconciliation Show less

Bihar, Jharkhand & Orissa

Banking: Monitoring & reconciliation of all banking activities like premium, payout, refund, excess amount etc.Auditing: Conducting Audit at branch at the time of branch visit. Set up of a group of members doing auditing of branch at regular intervalBudgeting: Budgeting and variance analysis for the branches.Operational Activities: Tracking of files from login to conversion to policy, to dispatch to customer. Review of TAT for policy issuance on monthly basis and implementation of… Show more Banking: Monitoring & reconciliation of all banking activities like premium, payout, refund, excess amount etc.Auditing: Conducting Audit at branch at the time of branch visit. Set up of a group of members doing auditing of branch at regular intervalBudgeting: Budgeting and variance analysis for the branches.Operational Activities: Tracking of files from login to conversion to policy, to dispatch to customer. Review of TAT for policy issuance on monthly basis and implementation of effective measures to improve TAT. Productivity Measurement: Productivity measurement on monthly basis for all branches on the basis of company lay down guideline, product, business, geographically distribution, customer segmentation etc.Training Session: Training with team members and business team at an interval to update the new development, process and sharing of feedback. Try to improve the quality checking level at first point of interaction with customer.Process: Adherence of laid down process across the branches. Part of new process development team. Taking feedback from customer and improvement or changing of existing process accordingly.Underwriting: Second level underwriter for motor and health product sourced through retail vertical for entire region.AdministrationCo- insurance: Recovery of premium receivable or claim receivable and settlement of premium payable or claim payable with PSU or other private general insurance player on account of co-insurance. Show less

Mumbai Area, India

Payment Department: Established and heading payment department. Branch Profit & Loss: Preparation of Branch Monthly Profit & Loss by allocation of operational cost to different business team. Budgeting: Budget allocation for PAN India branches on various parameter. Expense Management: Processing of all bills related to fixed & variable expenses at branches, distribution of expenses in proper head & cost centre & cost control measure for PAN India branches. Strategy Formulation: Development of… Show more Payment Department: Established and heading payment department. Branch Profit & Loss: Preparation of Branch Monthly Profit & Loss by allocation of operational cost to different business team. Budgeting: Budget allocation for PAN India branches on various parameter. Expense Management: Processing of all bills related to fixed & variable expenses at branches, distribution of expenses in proper head & cost centre & cost control measure for PAN India branches. Strategy Formulation: Development of new business process in consultation with all stakeholders for company wide change in policy/procedure and implementation of the same across branches. Business Process Re-engineering: Review & standardization of all existing process and modification according to company current policies & future planning. Branch Audit: Managing branch audit executed by statutory, SOX and internal auditors, review their reports, continuously improve quality and evaluate their performance, Monitor Compliance and closure of reports. Quality Measures: Monitoring process efficiencies, TAT for policy issuance, data quality, File Management, Money Management, Fraud Control, Refresher Test for process awareness, designing controls and synergies. Branch Performance Appraisal: Preparation of Branch Score Sheet on monthly basis on the basis of Financial Control, Quality Parameter, Customer Servicing, Fraud Control, business contribution, reviewer score. Productivity Measurement: Productivity measurement on monthly basis for all branches. Central Operation: Centrally operation, banking & servicing of customer for certain segment of intermediaries. Underwriting: Underwriting of Motor Product. MIS: Weekly & monthly MIS for senior management on various parameters. As a Business Analyst: Development of new technology & improvement in existing technology in consultation with IT Team & other department. Show less

Strategy Formulation: Formulation of Standard Operating Procedures (SOP) for various department and compliance thereon.Project appraisal: Validation of project initiated by Business Excellence Department.Evaluation & Analysis: Monthly Business Plan, MIS & Budget (Variance Analysis, Verification of monthly B/S, P/L and other relevant MIS data) prepared by Management.Audit Facilitation: Handling the matter related with Accounts & Finance (Pre- Audit & Post- Audit… Show more Strategy Formulation: Formulation of Standard Operating Procedures (SOP) for various department and compliance thereon.Project appraisal: Validation of project initiated by Business Excellence Department.Evaluation & Analysis: Monthly Business Plan, MIS & Budget (Variance Analysis, Verification of monthly B/S, P/L and other relevant MIS data) prepared by Management.Audit Facilitation: Handling the matter related with Accounts & Finance (Pre- Audit & Post- Audit works).Inflows & outflows Administration: Verification of sales invoices raised by marketing department and payments vouchers raised by Account & Finance department.Statutory Compliance: Clause- 49 (Corporate Governance) and TaxationReport Generation: Preparation of Monthly report and Executive Summary (Quarterly Report). Show less

Ca, Account & Finance

B.Com, Commerce

10+2, Science